Category: Press

foodpanda launches COVID-19 vaccination awareness campaign across Asia

By foodpanda,

  • In the lead up to WHO’s World Immunization Week, foodpanda rolls out a series of content across digital and social media channels to raise awareness of COVID-19 vaccination programmes and fight vaccine misinformation
  • In addition, foodpanda supports local vaccination programmes in Singapore, Cambodia and the Philippines
  • Campaign aims to reach over 10 million riders, merchants, customers and foodpanda employees across Asia

8 APRIL 2021 — SINGAPORE — In the lead up to World Health Organisation’s World Immunization Week from 24 to 30 April 2021, foodpanda, Asia’s leading food and grocery delivery platform, has launched a COVID-19 vaccination awareness campaign, leveraging its extensive network of riders, merchants and customers across nine markets to reach out to more than 10 million people across Asia. The campaign will be rolled out in phases in Singapore, Malaysia, Thailand, Hong Kong, Cambodia, Japan, Bangladesh, Pakistan and the Philippines. 

This series of content will be shared through digital and social media channels, providing useful information and resources on local vaccination programmes, tips on identifying vaccination misinformation and reminders on COVID-19 safeguards. foodpanda is also supporting local vaccination programmes in Singapore, Cambodia and the Philippines. 

“The region’s battle with COVID-19 is ongoing, and we have to stay vigilant on keeping our ecosystem safe,” said Jakob Angele, CEO of foodpanda. “Leveraging existing channels with our network of riders, merchants, employees and customers, we can raise greater awareness around fighting misinformation and share information around local vaccination programmes, so that our entire delivery ecosystem can be informed and mobilised. We will continuously explore ways to play a part in the fight against COVID-19.”

Supporting local vaccination programmes throughout Asia

Across Asia, foodpanda continues to support local community vaccination programmes. 

In the Philippines, foodpanda will sign a Memorandum of Understanding (MOU) with the Department of Health in April 2021 to combat vaccine misinformation by creating correct information materials targeted for riders, consumers and partner vendors. foodpanda Philippines is also supporting the IngatAngat vaccine information awareness campaign by the local T3 Task Force comprising government and private sector members to encourage vaccinations.

Throughout the month of April, foodpanda Cambodia is supporting and showing appreciation to frontliners, by donating food and drinks to four major hospitals and vaccination centres. foodpanda Cambodia is also working with local authorities to get employees and delivery riders vaccinated. 

In Singapore, foodpanda is working with the Ministry of Health to ensure that its rider partners are vaccinated, while exploring collaborations with local authorities on initiatives to help raise public awareness about vaccines.

These initiatives are part of foodpanda’s continuous efforts to support the food and grocery delivery ecosystem during challenging times in the midst of COVID-19: 

  • Supporting F&B restaurants and retail shops: To help local businesses digitalize and diversify revenue streams, foodpanda introduced virtual onboarding, fee waivers and support initiatives for merchants to join the platform quickly and seamlessly 
  • Supporting riders: Thousands of riders have joined foodpanda’s network, gaining access to more earning opportunities
  • Safety and accessibility for customers: Making food, groceries and daily essentials available for safe and convenient doorstep delivery, made contactless by default to minimise direct contact and protect the health and safety of customers, riders and merchants

foodpanda has been growing its footprint across Asia to provide millions of customers a convenient way to get food and daily essentials, delivered safely to doorsteps, which was especially critical in the midst of the pandemic. 

High-res images can be downloaded here.

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foodpanda unveils a refreshed look across Asia

By foodpanda,

    • foodpanda rolls out a refreshed brand and visual identity to more than 400 cities across 12 markets
    • New colours and patterns accentuate foodpanda’s signature pink across a growing range of services
    • Refreshed mobile app interface makes foodpanda even more user friendly
    • Rollout of branding, marketing campaigns and partner material will be refreshed progressively from April 2021

5 April 2021 — SINGAPORE — foodpanda, Asia’s leading food and grocery delivery platform, has unveiled a colourful brand refresh across all its visual designs,  plus an even friendlier user interface for its mobile and web applications. The brand refresh will be rolling out progressively in more than 400 cities across 12 markets, from April 2021. 

The brand refresh comes at a time when foodpanda continues to expand its business verticals beyond food delivery, into quick commerce (q-commerce), including grocery delivery via pandamart cloud stores, and through partnerships with leading shops and convenience stores.

“foodpanda’s refreshed identity reconsiders all customer touchpoints with the brand, connecting the technology behind our app and website with our millions of users’ everyday experiences, from our iconic rider bags and jackets to packaging, marketing campaigns and the app itself,” said Idan Haim, vice president of Growth and Marketing, foodpanda. “This will build a solid foundation for our new business ventures, with a revitalized look and feel.”

Online, foodpanda’s enhanced colour palette, as well as the increased prominence of its signature panda logo, caters to an expanding number of new business services. The new homescreen on the foodpanda app, dubbed the “bento”, allows users to seamlessly choose the foodpanda service they need – food delivery, self pick-up, shops or pandamart – while making it easier to explore top restaurants and promotions available in their location.

The same visual approach applies to foodpanda’s marketing initiatives both online and offline, for instance with rider- and partner-related branding, foodpanda retains its bold, instantly identifiable “fun pink”, but expands its palette to include more complementary colours.

Reinald Chee, head of Creative at foodpanda, said: “Pink is king. We keep the fun pink that is instantly recognisable to millions of people across Asia. At the same time, we highlight different aspects of our brand personality, to show that foodpanda is also friendly, caring, smart, and that little bit rebellious – not afraid to change the status quo or take risks. Our aim has been to create a design language that’s as seamless as our transaction process. At the end of the day, brand identity is all about making a more enjoyable experience for everyone.”

As the iconic symbol of foodpanda, the smiling panda mascot that people know and love remains prominent, but now comes in many more new designs, from panda stickers to patterns and shapes within designs. 

Chee explained: “We analyzed every touchpoint with our service, from the app to the rider box. Using thorough insights about the user journey, we envisioned a design direction that could bridge the gap between our tech and the real-life experience of millions of customers.”

foodpanda’s brand refresh will be progressively introduced across all online and offline platforms from April 2021. The refresh has started in Singapore, Bangladesh and Cambodia, and will be launching in Hong Kong, Japan, Laos, Malaysia, Myanmar, Pakistan, the Philippines, Taiwan and Thailand in the coming weeks. 

foodpanda has been growing its footprint across Asia, providing millions of customers a convenient way to get food and daily essentials delivered safely to doorsteps, which was especially critical in the midst of the pandemic. 

foodpanda is the third most downloaded food delivery app in the world in 2020, according to Apptopia.

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foodpanda leads on-demand grocery delivery in Asia with the launch of its 150th pandamart

By foodpanda,

  • Now available in eight markets, pandamart is Asia’s largest network of cloud grocery stores offering thousands of items including daily essentials and fresh produce from SMEs and local grocers
  • Average delivery time for orders is 25 minutes
  • The “cloud store” retail concept for on-demand deliveries leverages technology and data points to shape online grocery-purchase behaviour amidst COVID-19 pandemic
  • foodpanda aims to launch pandamart in all 12 operating markets by 2021

foodpanda today announced the launch of its 150th pandamart in Asia. With its first store launched in Singapore in October 2019, pandamart, foodpanda’s grocery cloud store network, has since been rolled out to 40 cities, across eight markets in the region — Singapore, Malaysia, Thailand, Taiwan, Hong Kong, Bangladesh, Pakistan and the Philippines. With this milestone, foodpanda now operates Asia’s largest network of cloud grocery stores, providing consumers with easy access to more than 4,000 grocery and household products, delivered within 25 minutes. 

Operating the cloud store concept with pandamart

pandamart cloud stores are purpose-built for deliveries only, with no walk-in retail storefront. Technology and data intelligence form the foundation of every pandamart — from determining its location, to the products carried in each store and how inventory is arranged within the space for maximum picking efficiency, so groceries and household essentials can be efficiently packed and delivered on-demand to consumers. Products available via pandamart include household essentials from global brands like P&G and Unilever, as well as fresh produce from local grocers. pandamart also carries plant-based and sustainably-grown produce and products on the platform.

The global pandemic has changed the way people obtain food, groceries and other daily essentials. Research firm Forrester reported that grocery is the fastest-growing category in the APAC region, with the adoption of online grocery services expected to grow 30% from 2019 to 2024 and online penetration doubling from 5.1% in 2020, to 10.6% in 2024. 

This trend corresponds with the surge in consumer demand that foodpanda saw on its platform. Across the region, the number of first-time customers ordering groceries via foodpanda more than doubled between the first and second half of 2020 — a trend that continues to grow in 2021. The goal for relatively newer markets like Malaysia, Thailand, Bangladesh, Pakistan and the Philippines is to make pandamart available to consumers nationwide. This has already been achieved in Singapore, Taiwan and Hong Kong where the service was launched earlier.

A regional look at how pandamart leverages technology for accessibility, variety and speed

With location intelligence and data trend insights, pandamart locations are strategically chosen to make grocery deliveries accessible to communities for both major cities and suburban areas. 

In Malaysia, pandamart became an essential service when the Movement Control Order (MCO) went into effect earlier this year, with grocery orders increasing by almost 70% in the single month of January 2021. Recognising the importance of supporting local food producers, pandamart worked with local partners to source more than 60% of products in Malaysia, offering consumers locally-produced products such as vegetables and soft drinks. 

Across the Causeway, pandamart in Singapore offers one of the largest variety of products across the region, with some cloud stores stocking over 5,000 unique products. In addition to groceries and household essentials, Singapore’s pandamart also carries unique offerings from well-loved homegrown SME brands such as Ooh Mala Chips, Ice Cream Cookie Co., Prima Taste and more. With an increasing number of consumers seeking plant-based meat alternatives, pandamart Singapore also offers products from Impossible Foods, Beyond Meat and Quorn.

In Pakistan where 24/7 on-demand grocery delivery is relatively new, pandamart offers a convenient option for consumers to receive their essentials delivered to their doorsteps quickly and safely. On average, pandamart deliveries in Pakistan are completed in under 20 minutes

Shaping new grocery shopping preferences

To meet fast-changing consumer needs and preferences, foodpanda has invested to grow its q-commerce, or quick commerce, offerings. Beyond its core food delivery vertical, foodpanda is accelerating the rollout of pandamart and foodpanda shops in partnership with retailers, to offer consumers greater convenience, speed and variety. 

“Launching 150 pandamart across 40 cities in the midst of a pandemic was no easy task, but foodpanda realised the critical importance in bringing our consumers what they really needed quickly and safely, especially during times of movement constraints,” said Abhishek Sahay, Director of New Verticals at foodpanda. “Now that we’re operating in eight markets, our goal in 2021 is to take pandamart into more cities within our existing markets, plus launch pandamart in all 12 operating markets by the end of 2021.” 

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foodpanda မှတစ်နှစ်ပြည့်ပြီ

By foodpanda,

  • ရန်ကုန်ပြည်သူ့ဆေးရုံကြီး၊ ဖောင်ကြီးဆေးရုံ၊ ဝေဘာဂီဆေးရုံ၊ တောင်ဥက္ကလာပ အထူးကုဆေးရုံနှင့် We Love Yangon Foundation သို့ ငွေကျပ် ၁၀ သန်းဖိုးရှိ အစားအစာ ပွဲ ၃၀၀၀ တို့ကို လှူဒါန်းခဲ့သည်။
  • foodpanda မှ riders များအား ကျေးဇူးတင်သော အနေဖြင့် စွမ်းဆောင်ရည် အကောင်းဆုံးသော rider များအတွက် ဂုဏ်ပြုဆုချီးမြှင့်ပွဲကျင်းပခြင်းနှင့် အခြားစွမ်းဆောင်ရည်ကောင်းမွန်သော rider အယောက် ၅၀၀ မှ တစ်ဦးချင်းစီအတွက် ငွေကျပ် ၃၀၀၀၀ တန်ဖိုးရှိ အသိအမှတ်ပြုလက်ဆောင်များ ပေးအပ်ခဲ့သည်။
  • foodpanda မှ မှာယူစားသုံးသူများအားလည်း လက်ဆောင်များ ပေးပို့ခဲ့ကြသည်။
  • စကရင်မျက်နှာပြင်ပေါ်မှတစ်ဆင့် တေးဂီတများနှင့် အစားအသောက်အတွေ့အကြုံများ ခံစားရရှိနိုင်စေမည့် “foodpanda turns 1” ဟူသည့် အွန်လိုင်း အစားအသောက်ပွဲတော် အားလည်း ကျင်းပပြုလုပ်သွားမည်။

ရန်ကုန်၊ မြန်မာ။ ၂၀၂၀ ခုနှစ်၊ ဒီဇင်ဘာလ၊ ၁၄ ရက်။ အာရှပစိဖိတ်တစ်ဝှမ်းရှိ ထိပ်တန်း အွန်လိုင်းအစားအသောက်ပို့ဆောင်ရေးဝန်ဆောင်မှုလုပ်ငန်း တစ်ခုဖြစ်သော foodpanda သည် မြန်မာနိုင်ငံသို့ ဝင်ရောက်ခဲ့သည်မှာ တစ်နှစ်ပြည့်သည့် အထိမ်းအမှတ်အနေဖြင့် အောင်မြင်စွာ ဝန်ဆောင်မှုပေးအပ်နိုင်ခဲ့သည့် တစ်နှစ်တာကာလအတွင်း foodpanda ၏ လုပ်ဆောင်ချက်များနှင့်အတူ ရင်ခုန်စိတ်လှုပ်ရှားဖွယ်ကောင်းသော အွန်လိုင်း တေးဂီတဖျော်ဖြေမှုနှင့် အစားအသောက်ပွဲတော်တို့ကို စကရင်မျက်နှာပြင်မှတစ်ဆင့် တွေ့ကြုံခံစားနိုင်မည်ဖြစ်သည်။ မြန်မာနိုင်ငံတွင် ၂၀၁၉ ခုနှစ်၊ ဒီဇင်ဘာလ၊ ၃ ရက်နေ့မှ တရားဝင် စတင်မိတ်ဆက်ဝင်ရောက်ခဲ့သည့် foodpanda သည် အသုံးပြုများအနေဖြင့် နှစ်သက်ရာအစားအသောက်များနှင့် အသုံးအဆောင်ပစ္စည်းများကို အဆင်ပြေ လျှင်မြန်စွာနှင့် လုံခြုံစိတ်ချစွာ ဝယ်ယူရရှိနိုင်ရန် ၄င်း၏ ပလက်ဖောင်းပေါ်၌ စားသောက်ဆိုင် ထောင်ပေါင်းများစွာ တိုးချဲ့ခဲ့သည်။

“အခုလို မြန်မာနိုင်ငံမှာ တစ်နှစ်ပြည့်မြောက်ခဲ့ပြီဖြစ်တဲ့အတွက် ကျွန်တော်တို့ အရမ်းပဲ ရင်ခုန်စိတ်လှုပ်ရှားပြီး ပျော်ရွှင်ရပါတယ်။ ကျွန်တော်တို့အနေနဲ့ လူမှုအကျိုးပြုလုပ်ငန်းတွေ ပြုလုပ်သွားမယ့်အပြင် မြန်မာနိုင်ငံတစ်ဝှမ်းမှာရှိတဲ့ အသုံးပြုသူတွေ၊ မိတ်ဖက်စားသောက်ဆိုင်တွေနဲ့ riders တွေကို ကျေးဇူးတင်ဂုဏ်ပြုတဲ့အနေနဲ့ အမှတ်တရလက်ဆောင်ပေးအပ်တဲ့ အစီအစဥ်တွေ ပြုလုပ်ပေးသွားဖို့လည်း စီစဥ်ထားပါတယ်။ နောင်လာမယ့်နှစ်မှာလည်း အသုံးပြုသူတွေအတွက် promotion အစီအစဥ်တွေနဲ့ တခြား ရင်ခုန်စိတ်လှုပ်ရှားဖို့ကောင်းတဲ့ အစီအစဥ်တွေအများကြီး လုပ်ဆောင်သွားဖို့ရှိပါတယ်။ အခုအချိန်မှာတော့ အသုံးပြုသူတွေ တစ်ယောက်ချင်းစီတိုင်းနဲ့ မိတ်ဖက်လုပ်ငန်းရှင်တွေအားလုံးကို ကျေးဇူးတင်ပါတယ်လို့ပြောချင်ပါတယ်။ နောက်ပြီး ကျွန်တော်တို့အတွက် မရှိမဖြစ် အရေးအကြီးဆုံးဖြစ်တဲ့ riders တွေအားလုံးကိုလည်း အခုလို တစ်နှစ်ပတ်လုံး တစ်ဖက်တစ်လမ်းကနေ ကူညီထောက်ပံ့ပေးခဲ့ကြတဲ့အတွက်လည်း ကျေးဇူးအထူးတင်ပါတယ်လို့ ပြောချင်ပါတယ်။” ဟု foodpanda Myanmar ၏ Managing Director ဖြစ်သူ ကိုဇေယျာမင်းမှ ပြောကြားခဲ့ပါသည်။

တစ်နှစ်ပြည့် အထိမ်းအမှတ်အနေဖြင့် foodpanda သည် လူမှုအကျိုးပြုလုပ်ငန်းများဖြစ်သည့် meal voucher များ၊ စားသောက်ဖွယ်ရာများနှင့် အလှူငွေများ လှူဒါန်းခြင်းတို့ကို ပြည်သူ့ကျန်းမာရေးဝန်ဆောင်မှုပေးအပ်လျက်ရှိသည့် ဆေးရုံများနှင့် အဖွဲ့အစည်းများသို့ နိုဝင်ဘာလ စတုတ္ထပတ်အတွင်း လှူဒါန်းပေးအပ်ခဲ့သည်။ foodpanda သည် ၄င်း၏ ပထမဆုံးသော လူမှုအကျိုးပြုလုပ်ငန်းအနေဖြင့် တာဝန်ထမ်းဆောင်လျက်ရှိသော ကျန်းမာရေးဝန်ထမ်းများအတွက် ငွေကျပ် သိန်း ၅၀ တန်ဖိုးရှိ meal voucher အစောင် ၁၀၀၀ အပြင် မိတ်ဖက်စားသောက်ဆိုင်ဖြစ်သည့် YKKO မှ နေ့လည်စာ ပွဲ ၃၀၀ တို့ကို  ရန်ကုန်ပြည်သူ့ဆေးရုံကြီးသို့ သွားရောက် လှူဒါန်းခဲ့ပါသည်။ ဆက်လက်၍ My Banh Mi, Kaung Kyaik, Tea Live နှင့် Titu’s တို့နှင့် ပူးပေါင်းကာ နေ့လည်စာ ပွဲ ၁၂၀၀ နှင့် အလှူငွေ ကျပ်သိန်း ၄၀ တို့ကို ဖောင်ကြီးဆေးရုံသို့ လည်းကောင်း၊ အလှူငွေ ကျပ်သိန်း ၃၀နှင့် နီလာဒံပေါက်မှ ညနေစာ ပွဲ ၃၀၀ တို့ကို တောင်ဥက္ကလာပဆေးရုံသို့လည်းကောင်း၊ အလှူငွေ ကျပ်သိန်း ၃၀ ကို ဝေဘာဂီအထူးကုဆေးရုံသို့လည်းကောင်း အသီးသီးလှူဒါန်းခဲ့ကြပါသည်။ ထို့အပြင် အခြားလိုအပ်သည့် နေရာများသို့ ခွဲဝေလှူဒါန်းနိုင်ရန်အတွက် We Love Yangon သို့လည်း နေ့လည်စာ ပွဲ ၁၂၀၀ တို့ကို လှူဒါန်းခဲ့ပါသည်။ အဆိုပါ လှူဒါန်းမှုများအပြင် foodpanda သည် သတ်မှတ်ထားသည့် voucher code အသုံးပြု၍ အစားအသောက်များ မှာယူသည့်အခါ မှာယူသည့်ငွေပမာဏ၏ တစ်စိတ်တစ်ဒေသကို လှူဒါန်းမှုပြုလုပ်ပေးသွားမည်ဖြစ်ပြီး ထိုအစီအစဥ်တွင် ပါဝင်ရန်အတွက် ပြည်တွင်းအနုပညာရှင်များနှင့် ပူးပေါင်းကာ အသုံးပြုသူများအား ဖိတ်ခေါ်သွားမည်ဖြစ်သည်။ ၄င်းအစီအစဥ်တွင် ပါဝင်လှူဒါန်းပေးမှုများအား လိုအပ်သည့် နေရာများတွင် ခွဲဝေလှူဒါန်းနိုင်ရန်အတွက် We Love Yangon သို့ ပေးအပ်လှူဒါန်းသွားမည်ဖြစ်သည်။

“foodpanda  ကနေ အစဥ်အမြဲ မှာယူနေတဲ့ အသုံးပြုသူတွေနဲ့ foodpanda ရဲ့ အရေးအပါဆုံးကဏ္ဍကနေ ပါဝင်နေတဲ့ rider တွေကြောင့်သာ  အခုလို အောင်အောင်မြင်မြင်နဲ့ ရပ်တည်နေနိုင်တာလို့ ကျွန်တော်တို့ ယုံကြည်ပါတယ်။ ကျွန်တော်တို့တွေ ကိုယ်စား အကောင်းဆုံး တာဝန်ယူပြီး ဝန်ဆောင်မှုပေးခဲ့ကြတဲ့ riders တွေနဲ့ မှာယူစားသုံးသူတွေရဲ့ အစဥ်တစ်စိုက်အားပေးမှုတွေကြောင့် ဖော်မပြတတ်အောင် ဝမ်းသာမိပါတယ်။ ဒီလိုပဲ နောင်အနာဂတ်နှစ်တွေမှာလည်း မှာယူစားသုံးသူတွေ၊ riders တွေနဲ့အတူ မြန်မာနိုင်ငံမှာ foodpanda ရဲ့ ခရီးစဥ်ကို ဆက်လက်လျှောက်လှမ်းသွားလိုပါတယ်လို့ ပြောချင်ပါတယ်။” ဟု foodpanda Myanmar ၏ Managing Director ဖြစ်သူ ကိုဇေယျာမင်းမှ ဆက်လက်ပြောကြားသွားခဲ့ပါသည်။

ကပ်ရောဂါအခြေအနေများကြောင့် ခက်ခဲနေသည့် တစ်နှစ်တာကာလအတွင်း rider များ၏ အကောင်းမွန်ဆုံး တာဝန်ထမ်းဆောင်နိုင်မှုများအား အသိအမှတ်ပြုသည့် အနေဖြင့် rider များအတွက် ဂုဏ်ပြုဆုချီးမြှင့်ပွဲကို foodpanda Myanmar ရုံးချုပ်တွင် ၂၀၂၀ ခုနှစ်၊ ဒီဇင်ဘာလ ၅ ရက်နေ့၌ ကျင်းပပြုလုပ်ခဲ့ပါသည်။ စွမ်းဆောင်ရည်အကောင်းမွန်ဆုံးသော rider အယောက် ၂၀ အား ၄င်းတို့၏ စွမ်းဆောင်နိုင်မှုများအတွက် ဂုဏ်ပြုမှတ်တမ်းလွှာနှင့်တကွ ဆုချီးမြှင့်ငွေများ၊ အသိအမှတ်ပြု လက်ဆောင်များ ပေးအပ်ခဲ့ကြပါသည်။ တစ်ချိန်တည်းတွင် foodpanda သည် အသုံးပြုသူများအား ကျေးဇူးတုံ့ပြန်သည့် အနေဖြင့် ငွေကျပ် ၃၀၀၀၀ တန် voucher များနှင့် အသိအမှတ်ပြု လက်ဆောင်ပစ္စည်းများကို foodpanda မှ အများဆုံး မှာယူစားသုံးသူ အယောက် ၁၀၀ အား လက်ဆောင်ပေးအပ်ခဲ့ပါသည်။

အသုံးပြုသူများထံသို့ ပျော်ရွှင်ဖွယ်ရာ မုန့်ပွဲတော်အတွေ့အကြုံကို စကရင်မျက်နှာပြင်မှတစ်ဆင့် ပေးအပ်နိုင်ရန်အတွက် foodpanda ၏ brand ambassador ဖြစ်သူ မြန်မာ့စပါးအုံး ‌အောင်လအန်ဆန်၊ တေးသံရှင်များဖြစ်သည့် တင်ဇာမော်၊ ရွှေထူး၊ Eternal Gosh၊ Paul Austin၊ ချမ်းမြေ့မောင်ချိုနှင့် Lucky Hand ဂီတအဖွဲ့တို့နှင့်အတူ foodpanda တစ်နှစ်ပြည့် အွန်လိုင်းပွဲအစီအစဥ်ကို ကျင်းပပြုလုပ်သွားမည်ဖြစ်သည်။ ပွဲစဥ်တစ်လျောက်တွင် တေးသံရှင်များမှ စိတ်လှုပ်ရှားဖွယ်ရာ ဖျော်ဖြေပေးသွားမည်ဖြစ်ပြီး ကြည့်ရှုအားပေးသူပရိတ်သတ်များအတွက် ဂိမ်းများဆော့ကစားကာ foodpanda မှ နိုင်ငံတွင်း၍ရှိ ပြည်သူများ ကောင်းမွန်သော အစားအသောက်နှင့် နေ့စဥ် အသုံးအဆောင်ပစ္စည်းများကို ခလုပ်နှိပ်လိုက်ရုံဖြင့် လျှင်မြန် အဆင်ပြေစွာ ဝယ်ယူနိုင်စေရန်အတွက် foodpanda သည်  ထောင်ပေါင်းများစွာသော ပြည်တွင်း စားသောက်ဆိုင်များနှင့် မိတ်ဖက်ပူးပေါင်းကာ ဆက်လက်တိုးချဲ့လျက်ရှိပါသည်။ ဗိုက်ဆာနေသည့် အချိန်တိုင်း အသုံးပြုသူများမှ မိမိနှစ်သက်ရာ မည့်သည့် အစားအသောက်၊ မည်သည့် ပမာဏကိုမဆို အလျှင်မြန်ဆုံး မှာယူစားသောက်နိုင်ရန်အတွက် foodpanda သည် အမျိုးမျိုးသော စားသောက်ဆိုင်များနှင့် မိတ်ဖက်ပူးပေါင်းကာ အရသာရှိသော အစားအသောက်များ ပို့ဆောင်ပေးနေပါသည်။

အွန်လိုင်းမှ အဆင်ပြေချောမွေ့စွာ အစားအသောက်မှာယူခြင်း အတွေ့အကြုံများခံစားရယူရန်အတွက် foodpanda အက်ပလီကေးရှင်းအား app store နှင့် Google Play store တို့တွင် ဒေါင်းလုပ်ရယူနိုင်ပြီး တွင်လည်း တိုက်ရိုက်ဝင်ရောက် ရယူနိုင်ပါပြီ။

foodpanda expands q-commerce in Asia with MUJI, IKEA, Lawson, Tesco and Watsons

By foodpanda,

SINGAPORE — 8 December 2020 — Portable aroma diffusers, over-the-counter medicine, and Swedish meatballs — anything you need, delivered within 30 minutes. With foodpanda shops, consumers are able to get anything they need delivered to their doorsteps quickly and conveniently, as foodpanda shops now offers products from the region’s leading retailers including MUJI, IKEA, Lawson, Tesco and Watsons.

foodpanda launched its first shops in Singapore in October 2019 with 1,000 retail partners. One year later, foodpanda shops now hosts almost 25,000 retail stores across the 12 markets in Asia, including Singapore, Hong Kong, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, Laos, Cambodia, Myanmar, and Japan. Categories of retailers that can be found on foodpanda shops range from convenience stores, neighbourhood mom-and-pop stores, pharmacies, supermarkets and household and fashion retailers.

The roll-out of foodpanda shops was accelerated in the first half of 2020, as more consumers relied on home deliveries for food, daily essentials and more, while coping with movement restrictions during the pandemic. At the same time, retail stores were hard-hit across the region as a result of COVID-19 lockdowns. Food and grocery deliveries provided a lifeline not only for consumers but also enabled traditional retailers and restaurants to digitalise to stay open and in business during this critical time.

“Retailers who had previously established online e-commerce and delivery models continued to uplevel their delivery models so more customers can gain access to essentials and lifestyle products quickly and conveniently,” said Jakob Angele, CEO of foodpanda. “Beyond COVID-19, a new consumer shopping habit-shift and reliance on quick commerce and delivery will continue to trend, so we’ve worked hard to ensure we bring on as many well-loved household names onto the foodpanda platform as possible.”

Earlier this month, foodpanda marked a new milestone by adding more than 2,500 7-Eleven stores on its platform, making 7-Eleven available to foodpanda customers in Singapore, Taiwan, Malaysia and the Philippines.

Growing q-commerce with expanded list of retail partners across Asia

As a pioneer in quick commerce, or q-commerce, foodpanda is using technology to better the lives of their customers. With a dual focus on growing its core food delivery business as well as q-commerce offerings, the introduction of these retail brands enhances retail selections for millions of customers across Asia. Through each and every delivery, the platform is digitalising the delivery experience for retail- and restaurant-partners, and riders, creating greater economic opportunities and value to the communities.

New retail partners now available on foodpanda shops:

The foodpanda partnership is MUJI’s first-ever collaboration with an on-demand delivery platform. Launched in October in Taiwan, up to 800 items including MUJI snacks, household items like aroma diffusers, essential oils, toiletries and even handy essentials like screwdriver sets and cleaning equipment can now be delivered to consumers quickly and easily within 30 minutes! MUJI is also available on the foodpanda Hong Kong app.

A first for the IKEA brand — a range of crowd favourites from IKEA’s iconic Swedish Food Market like meatballs, potatoes au gratin, salmon products and a selection of cheeses, coffee and tea are now available for deliveries for consumers in Singapore, so they can skip the crowd and satisfy their cravings in the comforts of home.

Following the successful launch of foodpanda in Japan in September 2020, the platform has since onboarded Lawson convenience stores in Sapporo and Fukuoka as it progressively expands to other cities across Japan. The partnership makes ready-to-eat meals like Lawson’s signature karaage-kun fried chicken to snacks and beverages available for quick and convenient deliveries. Lawson is also available on foodpanda shops in both Taiwan and Thailand.

Tesco joins an on-demand delivery platform for the first time with its partnership in Malaysia. From November 2020, consumers can enjoy greater accessibility and convenience, with more than 3,000 unique items from fresh produce to other household essentials available for doorstep deliveries.

Watsons, one of Asia’s leading health and beauty retailers, has inked a partnership with foodpanda, rolling out in phases across the region from November 2020, beginning in Malaysia. This brings thousands of Watsons stores onto the platform, so consumers will be able to purchase over-the-counter medication, vitamins, healthcare needs and more without having to leave their homes.

  Category: Business, Merchants, Press
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foodpanda Singapore on the search for new Chief Makan Officer

By foodpanda,

Singapore, 27 November 2020 – Singapore’s leading delivery platform, foodpanda, launches search for a Chief Makan Officer (CMO). Applications for the role will open from Tuesday, 1 December, and will run for two weeks until 15 December. Interested candidates can easily apply for the role via foodpanda’s LinkedIn page, careers page, or at

With a whopping five-thousand dollars monthly makan allowance, on top of a one-thousand dollar remuneration, the gourmet world will be your oyster – or your steak, noodles, bubble tea and whatever your stomach desires. In this new position, the Chief Makan Officer will be taking on every Singaporean’s dream role – being paid to traverse our island and savour the delectable offerings from foodpanda’s 15,000 different restaurant partners.

The ideal candidate would be an individual whose creative juices are constantly flowing. Crowned as the company’s resident food expert, the Chief Makan Officer will need to create visual and video content that showcases the interesting offerings of foodpanda’s restaurant partners, which will be posted on foodpanda’s blog and social media channels. Additionally, the CMO will also be tasked to conceptualize and execute creative food-themed content showcasing offerings from foodpanda shops and pandamart. The icing on the cake is made even sweeter as the CMO will also enjoy perks including gaining exclusive access to select restaurants and pandamart warehouses.

If you plan your weekends (or weekdays – no judgement here) around cafe-hopping, always posting drool-worthy photos on the gram, and cannot stop talking about food, you might just be foodpanda’s very first Chief Makan Officer!. If you think you’ve got what it takes, simply record a 1-minute video of yourself convincing the hiring team why you’re perfect for the job. Simply upload your video together with your application at: Let the feast begin!

  Category: Campaigns, Press
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foodpanda announces nationwide coverage in Thailand — the first food delivery platform to operate across all 77 provinces

By foodpanda,

foodpanda announces nationwide coverage in Thailand
  • Driven by a  very strong hyperlocalization strategy, foodpanda brings opportunities to grow in the digital economy to vendors and riders across the country
  • The number of restaurants has increased by more than 70,000, allowing local eateries to have access to the digital economy and grow with the industry. The orders have grown by 10 times and this means more income for the riders as well. 
  • Consumers enjoy quick and convenient deliveries and a nationwide 11.11 campaign with exclusive deals to celebrate the milestone

Bangkok – November 11, 2020  – foodpanda, a leader in the food delivery industry has announced its milestone of achieving nationwide coverage, becoming the first and only operator to offer delivery services in all 77 provinces across Thailand. This marks a significant milestone for foodpanda, which was present in 27 provinces only last year. 

Launched in 2012 as one of the first food delivery players in Thailand, foodpanda is driven by a strongly hyperlocalized strategy built on deep understanding of its consumers and restaurant partners. foodpanda provides earning opportunities for its riders, as well as helping its restaurant and retail partners grow their online businesses, stimulating growth of the local digital economy while also offering a quick and convenient delivery service for consumers. Local restaurants, grocery stores and riders across the country have benefitted from additional earning opportunities via the foodpanda platform. 

Over the past year, foodpanda has welcomed more than 70,000 new restaurants to its platform, allowing new businesses to emerge in the new normal. The number of orders has also increased by 10 times, which means more income for the riders as well.

Mr Alexander Felde, Managing Director and Co-founder of foodpanda (Thailand)

who has been leading foodpanda Thailand since its beginning, said, “As a pioneer in the food delivery scene in Thailand, we’ve witnessed the tremendous growth of the food delivery industry over the past eight years. We’ve seen thousands of businesses grow their businesses and thousands of riders earning a living via a foodpanda platform and today, we’re very proud to provide these opportunities to many thousands of vendors and riders across Thailand with our coverage off all 77 provinces.” 

“By growing our footprint nationwide, foodpanda creates a sustainable ecosystem even outside the big cities by helping small stores in small communities in every province, so that they can earn more and maintain a better digital presence to keep up with changing consumer needs. With more consumers turning to deliveries for their food and daily essentials, this also creates more opportunities for riders to earn a living via the platform. As we work together to transit to a new normal, businesses must continue to adapt and innovate and foodpanda is committed to developing our services to meet the needs of our community in Thailand,” he added.   

At a press conference announcing the new milestone, Mr Felde also shared that 2020 has been and challenging year for the industry — the pandemic has affected the way foodpanda and its ecosystem operate. Therefore,consumer behavior has changed because of COVID-19, and more people are using quick and convenient deliveries for food, groceries, daily essentials and more. foodpanda had accelerated the rollout of its services to meet the changing needs of consumers. The number of orders in the first four months of 2020 was higher than the total orders of 2019. As foodpanda continues to improve its services, it has been able to shorten the average delivery time to under 20 minutes.

In addition to online food deliveries, which foodpanda has been offering in Thailand for over eight years, in September, the company also introduced pandaMart, which offers groceries and daily essentials,with plans to expand to major cities. Recently, the service has been introduced in Chiang Mai to test the market before expanding further to other regions. In celebration of the nationwide milestone, foodpanda will also be launching a marketing campaign so consumers can enjoy exclusive deals in the Delicious Nationwide campaign offer buy 1 get 1 free offers from more than 4,000 participating restaurants, and vouchers for on-top discounts are offered – PINK37 (37 baht discount with a minimum order of 149 baht) and PINK77 (77 baht discount with a minimum order of 249 baht). The vouchers can be used nationwide from November 11, 2020 to December 15, 2020. Stay tuned for other weekly surprise codes throughout the month, exclusively at foodpanda!

With this campaign, foodpanda thanks its consumers’ for their support over the past eight years, as well as partner restaurants and dedicated riders who have offered the best service to our consumers.

  Category: Business, Press
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By foodpanda,

【 2020 年 11 月 10 日,台北訊】全台最大美食外送平台 foodpanda 關心環境永續,積極響應環保政策,推動綠色消費不遺餘力。於 11 月 9 日正式宣布與環保署、台南市政府合作,推出[愛地球外送 零廢棄生活]計畫,透過使用循環容器外送減少一次性垃圾產生,成為全台首家使用循環容器外送的平台!至 2021 年 1 月 4 日止,位於台南市中西區、東區及北區的消費者,可以在 22 間foodpanda[愛地球外送]合作店家訂購使用好盒器循環容器的餐點,用完餐將循環容器沖洗後歸還至任 30 個歸還點。在享用美食之餘,用行動支持綠色消費,並能獲得 foodpanda 優惠碼。

foodpanda 近年積極推動環保永續計畫, 2019 年 11 月開始,鼓勵消費者訂餐時選擇不主動提供免洗餐具或吸管,至今已有 6 成消費者習慣訂餐時,不索取一次性餐具、吸管; 2020 年 9 月,主動配發環保袋給外送夥伴取餐使用,讓消費者能更安心地請店家不使用塑膠袋包裝,降低塑膠袋的使用量。

foodpanda 發言人郭昕宜表示:「 foodpanda 紮根台灣 8 年,除了不斷在外送服務上精進之外,更秉持著外送幸福的品牌理念,實踐企業社會責任。並透過平台選項,鼓勵減少免洗餐具的使用之外,還舉辦淨山與淨灘志工活動身體力行保護環境。今年更積極與環保署合作,邀請餐廳夥伴使用好盒器循環容器外送,創外送平台之先。 foodpanda 持續關注台灣生態永續發展,號召店家和消費者一起加入環保愛地球的行列。」
【新聞圖片1】 愛地球外送零廢棄生活計畫正式開跑 (由左到右台南市環保局副局長陳幸芬、成功大學副校長蘇芳慶、台南市市長 黃偉哲、環保署副署長蔡鴻德、 foodpanda 發言人郭昕宜、好盒器共同創辦人宋宜臻)

綠色消費推廣有成 超過6成消費者訂餐時選擇不使用免洗餐具!
foodpanda 為推廣減塑外送,自 2019 年 11 月起,在訂餐結帳頁面,即提供消費者可主動選擇是否需要提供免洗餐具或吸管。從推廣至今已有超過 6 成的消費者以實際行動響應,訂餐時選擇不需附上免洗餐具或吸管。 foodpanda 也從送餐流程著手, 2020 年 9 月開始,主動配發環保袋給外送夥伴,讓夥伴們在外送時可用來攜帶餐點,以減少塑膠袋的使用量;並且多次號召夥伴,於苗栗、嘉義與花蓮進行淨山或淨灘活動,將環保帶入日常生活中。

foodpanda 愛地球外送服務領先業界 邀請台南餐廳與消費者響應綠色生活
foodpanda 與行政院環保署合作,攜手台南市環保局、社會企業「好盒器」以及 22 間餐廳夥伴一同進行[愛地球外送 零廢棄生活]計畫。參與[愛地球外送]的店家種類多元,其中包含豆胖貝果、小米家咖哩、角鑄燒餃子、 Mr.拉麵、 Monster 怪獸古巴三明治以及醇淬飲集和白巷子等特色飲料、美食。

消費者加入「好盒器」 LINE 官方帳號並完成會員手機綁定後,於 22 家 foodpanda 「愛地球外送」合作店家,訂購使用循環容器的餐點。訂餐 3 日內至 8 個自助歸還站或 22 間合作店舖完成歸還循環容器後,每筆訂單可獲得 foodpanda 消費滿 100 元折 30 元優惠碼(使用期限至 2021 年 7 月 31 日)以及好盒器點數。 foodpanda 邀請消費者一同以行動愛護環境。

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Tesco and foodpanda partners for customers’ greater convenience

By foodpanda,

KUALA LUMPUR, 10 November 2020: In delivering greater convenience to customers, Tesco Stores (Malaysia) Sdn Bhd is now the country’s first major retailer to partner with the on-demand international delivery service provider, foodpanda Malaysia. Through this partnership, customers will be able to order up to 3,000 items ranging from fresh produce to groceries and have it delivered within 40 minutes.

This partnership will further strengthen Tesco’s online presence namely through its own grocery home shopping platform, Tesco Online.

“No one tries harder for customers than we do, here in Tesco. Over the years we have work in bringing accessibility to customers through our network of 62 stores nationwide, as well as value and variety through our range of Tesco Own Brand items that are generally cheaper than national brands,” said Product Director, Kenneth Chuah.

“With the Covid-19 pandemic, customers have begun to change the way they shop. Many are looking for options where they can feel safe to purchase their necessities. This partnership with foodpanda will not only be convenient for Tesco’s loyal customers, but it will also help to address those who are concerned with having to leave the safety and comfort of their homes for a grocery run,” continued Chuah.

“Quick commerce (or q-commerce) is the next-generation of e-commerce – it provides ultra-fast deliveries, with delivery times as fast as 40 minutes of ordering from an affiliated store. We have now entered the era of quick commerce, alongside a parallel shift in consumer lifestyles and preferences all across the globe. Speed and convenience is becoming more important than ever before,” said Sayantan Das, Managing Director, foodpanda Malaysia.

He added, “Our partnership with Tesco enables us to grow our services together for our customers and offer them convenience for their changing needs. Especially since people are encouraged to stay home, we are very happy to be working with a partner like Tesco to be able to offer customers the convenience of speed and effortless ordering across Malaysia.”

Klang Valley customers can now use foodpanda’s platform to order from Tesco Paradigm Mall, Kepong, Extra Cheras, Extra Puchong, Bandar Puteri Bangi, Kajang, Bukit Puchong, Shah Alam, Wangsa Walk, Setia Alam and Selayang Tesco is also aiming to expand with foodpanda into other parts of Malaysia later in the year. Customers from Melaka would then be able to order through foodpanda from Tesco Peringgit Melaka and Melaka Cheng; Negri Sembilan (Tesco Extra Seremban Jaya), Perak (Tesco Ipoh and Station 18); Penang (Tesco Penang and Bukit Mertajam) and Johor (Tesco Extra Tebrau City).

A collaborative study by Facebook and Bain & Company titled ‘Digital Consumers of Tomorrow, Here Today’ published in August 2020 noted that Malaysia’s percentage of digital consumers is at 83 percent, with 48 percent swapping to purchasing online in the past year.

Malaysia’s online grocery shopping also recorded the highest growth in online retail penetration in 2020 since 2018, propelled by the ongoing Covid-19 pandemic with consumers now going online for packaged groceries, fresh groceries and non-alcoholic drinks.

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foodpanda grows q-commerce with more than 2,500 7-Eleven stores across Singapore, Malaysia, Taiwan and the Philippines

By foodpanda,

SINGAPORE —  5 November 2020 — What’s more convenient than a convenience store? An online one, of course – delivering food, and essentials to customers’ doorsteps quickly, at the touch of a button. foodpanda, the leading delivery platform in Asia Pacific, marks a new milestone with the announcement of more than 2,500 7-Eleven stores on its app, making the leading convenient store available in Singapore, Taiwan, Malaysia and the Philippines. 

With this partnership, foodpanda brings hundreds of 7-Eleven items including hot food, ready-to-eat insta-meals, snacks and alcohol and even pre-paid mobile phone cards into customers’ hands within an average delivery time of 20 minutes. Deliveries can be made anytime, anywhere, 24/7 via foodpanda.

In the beta phase for integration into the foodpanda “shops” feature, the number of 7-Eleven orders on foodpanda shops grew 50% month-on-month over the past six months. 7-Eleven stores on foodpanda offer over 1,000 unique items on average across the four markets. 

The most convenient convenience store, powered by technology

As a pioneer in quick commerce, or q-commerce, foodpanda believes in using technology to better the lives of their customers. With 7-Eleven – a brand synonymous with convenience – on the foodpanda platform, consumers enjoy easy access to the choice and variety for their daily essentials. 

In the Philippines, the largest variety available from a 7-Eleven store via foodpanda is almost 1,600 unique items. In Taiwan, consumers have a preference for post-dinner orders from 8pm to midnight, especially for snacks. We see similar trends across the other markets in Asia as foodpanda continues to provide consumers with better varieties and access to on-demand convenience.

Industry watchers like IGD have predicted growth in online grocery retail with more brick-and-mortar retailers partnering with delivery and technology companies to grow their online footprint, even prior to the COVID-19 pandemic. This is in line with the rise of the ‘convenience economy’ over the past few years, as consumers get accustomed to food and grocery deliveries. COVID-19 has accelerated this evolution and process. IGD reported that online grocery penetration is expected to remain at elevated rates post-COVID-19 as consumers stay home more. The report also predicts that consumers will continue using online deliveries when social distancing measures are lifted to save time. 

As a leading platform for on-demand deliveries in the Asia Pacific region, foodpanda supports the entire delivery ecosystem to ensure that it satisfies consumers’ appetite for greater choice and convenience through its expansion plans. This partnership underscores foodpanda’s dual focus on growing its core food delivery business as well as its q-commerce offerings.

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foodpanda Hong Kong expresses gratitude to couriers with little gifts

By foodpanda,

Since the outbreak of COVID-19 in Hong Kong, there has been high demand for food and
grocery delivery services. In order to express our gratitude to the hardworking couriers who
ensure that all customers’ orders are met, foodpanda has set up “Power Up Spots” at all 10 of
our pandamart locations to offer drinks and snacks (including Vita Pure Distilled Water,
BE-KIND Snack Bars and Pacific Saltine Soda Crackers) to the fleet, helping them to fuel their
day. foodpanda will set up these spots more regularly in the future to give away little gifts to
couriers as tokens of appreciation.

On the other hand, foodpanda also distributed special gift sets to the couriers for Mid-Autumn
Festival, including mini custard mooncakes made by a local popular bakery Say Hey Bakery, as
well as a portable fan and a collapsible umbrella. foodpanda hopes that these gifts could bring
happiness to them during the festive holiday.

Given the continuing COVID-19 pandemic, foodpanda is planning to carry out another round
of face masks and hand sanitizer distribution to couriers. We will continue to remind our
couriers to follow our stringent guidelines when completing a delivery, such as wearing a face
mask at all times, and sanitizing their hands and thermal bags regularly, so as to protect their
health and safety as well as that of our customers.

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foodpanda launches in Japan, starting with six inaugural cities across the country

By foodpanda,

  • foodpanda, the leading food delivery network across Asia Pacific, further extends its
    leadership position in the region with the launch in Japan, one of Asia’s biggest markets

  • This is foodpanda’s 12th market in Asia

  • Launching across six cities in the coming weeks, foodpanda partners businesses across
    Kobe, Yokohama, Nagoya, Sapporo, Fukuoka and Hiroshima, making food and grocery
    delivery accessible to all households

  • As consumers seek greater choice and convenience, foodpanda will invest to grow “q-commerce” in Japan, delivering groceries and daily essentials beyond food within 25mins


JAPAN, 17 September 2020 – foodpanda, the leading food delivery network in Asia Pacific, today announced its launch in Japan, with a focus on expanding choice, speed and service for both consumers and businesses across the country. foodpanda begins its roll-out in Japan with six cities in the first phase – Kobe, Yokohama, Nagoya from 17th September 2020 and Sapporo, Fukuoka and Hiroshima from 1st October 2020 – where it will offer delivery services for food, groceries and more at the touch of a button.

Since its establishment in 2012, foodpanda has grown to be a leading food delivery network, operating in more than 300 cities in 11 markets in both mature and developing markets across Asia Pacific. Japan is foodpanda’s 12th market as it continues to expand its footprint in the region. foodpanda is a subsidiary of German food delivery firm Delivery Hero (ETR: DHER), the world’s largest food delivery network outside China. In Q2 2020, Delivery Hero reported a 166% increase in gross merchandise value (GMV) in its APAC operations and 44% increase in orders. Delivery Hero had also reported a new milestone of four million orders delivered globally in a single day.

According to Statista, the online food delivery segment in Japan is expected to show a revenue growth of 23.6% in 2020, a spike from the 14.4% growth seen in 2019. User penetration in Japan stands at 16.6%, compared to other markets in the region like Singapore (41%) and Hong Kong (36.7%), and holds further growth potential as COVID-19 increases consumer demand for safe and convenient doorstep deliveries for food and daily essentials.

“Amidst the ongoing pandemic, foodpanda has played an especially critical role in helping businesses stay viable, and grow through the new digital needs faced by the food and groceries industries across Asia. In the first half of 2020, we expedited onboarding and doubled the number of merchants and riders on our platform across the region so their businesses can survive the economic impact, while rider partners can continue to earn a living.” says Jakob Sebastian Angele, CEO, APAC at foodpanda.

Through heavy investments and a focus on technology, foodpanda has scaled rapidly to serve the markets affected by COVID-19 and help businesses digitalize to grow amidst a changing consumer landscape. foodpanda Japan will begin its operations in six selected cities, with the goal to further expand to more cities, targeted to be in the double digits by the end of 2020. By partnering with small, medium restaurants and grocery businesses as well as larger national partners, foodpanda offers a new platform that helps bring many of these businesses online for greater customer reach, and increased revenue.

“Today, we are extremely excited to launch in Japan to offer a strong platform that provides greater choice, speed and service to consumers and businesses in Japan. This is a market we have long admired, and this market expansion is an important step in making food and grocery delivery accessible to everyone in Asia,” says Eric Wei, CEO, foodpanda Japan.

Accelerating “q-commerce”, powered by technology

foodpanda will launch in Japan with a dual focus on growing its core food delivery business, as well as its quick-commerce, or q-commerce offerings where it partners with local retailers to provide daily essentials beyond food. q-commerce represents the next generation of e-commerce, where consumers are able to purchase their necessities on-demand, to be delivered within 25 minutes. In addition, the foodpanda app will also offer a pick-up feature where consumers are able to collect their orders personally in-store.

Building on almost a decade of experience operating in a diverse and complex region as well as heavy investment in technology, foodpanda places a strong emphasis on operational excellence to provide a best-in-class service to our ecosystem of consumers, vendors and riders. In recent months, foodpanda had expedited the roll-out of tech features such as enabling contactless deliveries by default for a safer delivery experience. For new riders in Japan, safety is a big priority and foodpanda has included training as part of the onboarding process.

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foodpanda takes to the skies with pandaFly

By foodpanda,

Singapore, 13 August 2020 – Pandas may soon fly! foodpanda, Singapore’s leading delivery platform, has reached greater heights of food delivery with pandaFly, which completed its drone delivery test flight this morning. Joining hands with global technology, defence and engineering group, ST Engineering, an order of 5 packets of Ayam Penyet (“smashed” fried chicken) was delivered from Marina South Pier to PACC Offshore Services Holdings (POSH) Vessel, located 3km off the pier, in under ten minutes.

Increasingly, customers will want to be able to buy anything, from anywhere, and receive them immediately – all within the tap of a few buttons. With drones, foodpanda intends to meet these demands by making long-distance deliveries better, faster, and cheaper for all. In the last five years, delivery times have gone from 60 minutes to under 30 minutes and now, quite possibly less than 15 minutes! This latest flight test demonstrated by ST Engineering using its DroNet solution proves that it’s possible to simultaneously deliver longer distances and cut delivery times by yet another half. Imagine placing an order for Changi Village Nasi Lemak and receiving the piping hot meal in Jurong within 15 minutes with minimal delivery fee!

Intended as a complement to our pandariders, the drones will ideally be able to pick up and deliver orders at designated collection points located islandwide where one of foodpanda’s 12,000 riders will be waiting to complete the last-mile delivery. This means that customers can still expect the familiarity of our pandariders delivering piping hot meals right to their doorsteps.

“Delivering with drones has always been part of our long-term plan, and to see our foodpanda box up in the air today takes us a big step forward to be the first food delivery platform that makes drone deliveries a reality. Much more than a novelty, drone deliveries will help us deliver over longer distances faster, while keeping costs low, so that we can continue to satisfy our customers more instantaneously.” said Luc Andreani, Managing Director of foodpanda Singapore.

Working with leading Unmanned Aerial Vehicle (UAV) solutions provider to make drone deliveries a reality In March this year, foodpanda inked a partnership with ST Engineering to adapt its DroNet solution to trial the delivery of light food items over short distances of up to 3km. DroNet is an end-to-end drone network solution designed to carry out specific tasks or services autonomously in an urban environment.

One of the leading players in the Unmanned Aircraft Systems (UAS) industry, ST Engineering has been working closely with regulators and industry partners to develop solutions that make use of the latest smart and unmanned technologies for military and commercial applications. ST Engineering received authorisation granted by the Civil Aviation Authority of Singapore (CAAS) for the use of UAS to perform the proof of concept delivery exercise. In the next phase following today’s test flight, foodpanda and ST Engineering will be looking to test drones that can fly further and for longer durations.

Jeffrey Lam, Deputy President of ST Engineering’s Aerospace sector said, “In our latest flight exercise, we are pleased to collaborate with foodpanda to adapt our drone network solution to realise a faster and cost-efficient method in food deliveries, one that can also help meet the need for safe distancing under the current COVID-19 situation. With a growing list of potential customers and collaborators which include Wilhelmsen Ships Service for shore-to-ship parcel deliveries, we are able to make significant advancements in applying DroNet to meet real-world problems, and help end-users such as foodpanda to introduce game-changing enhancements to their operations and services.”

The future of drone deliveries is now. Drones will make it possible to deliver things not delivered before, to places that were previously inaccessible. As technology advances, there is no doubt that drones will continue to drive innovation for many industries – including food delivery.

“The usage of drones is an area that POSH is actively studying as part of our innovation roadmap. We are therefore pleased to partner foodpanda and ST Engineering in this test flight, which offers a glimpse of what is possible. There is still much work to be done to fully enable shore to ship drone delivery over longer haul distances. POSH will continue to work with suitable partners so as to bring a taste of home to our seafarers onboard, in time to come.” said Danny Chong, General Manager, COE (Innovation), POSH.

With the support of cross-industry partners such as POSH who hosted the test flight, foodpanda is positioned to champion yet another industry-first with the aim of meeting the needs of all our customers, wherever they are.

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foodpanda celebrates International Mother Language Day with the launch of the Bangla app

By foodpanda,

Bangladesh, Feb 21, 2020 – foodpanda, Bangladesh’s leading online delivery service, announces the launch of the Bangla app today. The latest edition of the fully optimised Bangla language app, anticipates that more and more Bangladeshis will be able to use and enjoy the simple and fast food delivery services offered by the company.

The announcement comes on International Mother Language Day; a day which celebrates linguistic and cultural diversity. foodpanda resonates with the core message of this day by having a vision to create an online delivery service for all people living in Bangladesh, championing the multi-cultural region. Striving for excellence for all its customers, foodpanda’s new Bangla app brings more accessibility and more resonance with Bangladeshis, to bring the food they love right to their doors.

The latest feature to the app makes it simpler for those wishing to navigate foodpanda in the local Bangla language; with all menus, deal pages and navigation screens optimised fully. As foodpanda aims to service more customers across the region; ensuring all needs are met has been a top priority to enabling all to order the food the love, anytime, anywhere.

Ambareen Reza , foodpanda’s Managing Director explains “We’ve been working towards optimising the app fully for Bangla, to have alongside the English version, to ensure all our customers have the option to use the app in the language that works best for them. We are committed to bringing the best in online food delivery service to Bangladesh – listening to our customers needs and building that into our product. By the end of 2020, we plan on being present in over 60 cities in Bangladesh, and with the new offering we expect to facilitate further uplift in app downloads across the region.”

To experience the new Bangla version of foodpanda, customers who already have the foodpanda app will be able to seamlessly switch between English and Bangla by going to the top left tab then to settings and selecting Bangla for language. For those who are new to foodpanda, and would like to experience Bangladesh’s leading online food delivery service in Bangla – they can download the app available for both iOS and Android, or use the web services to browse from a large variety of big chain, and well-loved local restaurants to find the perfect meal. With the ability to track meals, explore new restaurant options, and toggle simply for any deals or specialities required – foodpanda is simplifying food delivery at every step; as they know it is not merely about eating a meal but savouring the experience from start to finish. Customers will also be able to find out the best-selling dishes at each eatery, and read user reviews to aid in their decision making process.

– ends –

About foodpanda:
foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central Europe countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to the Delivery Hero group, worldwide leader of the food delivery industry. For more information visit

About Delivery Hero:
Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit

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