Category: Merchants


foodpanda expands q-commerce in Asia with MUJI, IKEA, Lawson, Tesco and Watsons

By pandaPress,

SINGAPORE — 8 December 2020 — Portable aroma diffusers, over-the-counter medicine, and Swedish meatballs — anything you need, delivered within 30 minutes. With foodpanda shops, consumers are able to get anything they need delivered to their doorsteps quickly and conveniently, as foodpanda shops now offers products from the region’s leading retailers including MUJI, IKEA, Lawson, Tesco and Watsons.

foodpanda launched its first shops in Singapore in October 2019 with 1,000 retail partners. One year later, foodpanda shops now hosts almost 25,000 retail stores across the 12 markets in Asia, including Singapore, Hong Kong, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, Laos, Cambodia, Myanmar, and Japan. Categories of retailers that can be found on foodpanda shops range from convenience stores, neighbourhood mom-and-pop stores, pharmacies, supermarkets and household and fashion retailers.

The roll-out of foodpanda shops was accelerated in the first half of 2020, as more consumers relied on home deliveries for food, daily essentials and more, while coping with movement restrictions during the pandemic. At the same time, retail stores were hard-hit across the region as a result of COVID-19 lockdowns. Food and grocery deliveries provided a lifeline not only for consumers but also enabled traditional retailers and restaurants to digitalise to stay open and in business during this critical time.

“Retailers who had previously established online e-commerce and delivery models continued to uplevel their delivery models so more customers can gain access to essentials and lifestyle products quickly and conveniently,” said Jakob Angele, CEO of foodpanda. “Beyond COVID-19, a new consumer shopping habit-shift and reliance on quick commerce and delivery will continue to trend, so we’ve worked hard to ensure we bring on as many well-loved household names onto the foodpanda platform as possible.”

Earlier this month, foodpanda marked a new milestone by adding more than 2,500 7-Eleven stores on its platform, making 7-Eleven available to foodpanda customers in Singapore, Taiwan, Malaysia and the Philippines.

Growing q-commerce with expanded list of retail partners across Asia

As a pioneer in quick commerce, or q-commerce, foodpanda is using technology to better the lives of their customers. With a dual focus on growing its core food delivery business as well as q-commerce offerings, the introduction of these retail brands enhances retail selections for millions of customers across Asia. Through each and every delivery, the platform is digitalising the delivery experience for retail- and restaurant-partners, and riders, creating greater economic opportunities and value to the communities.

New retail partners now available on foodpanda shops:

MUJI
The foodpanda partnership is MUJI’s first-ever collaboration with an on-demand delivery platform. Launched in October in Taiwan, up to 800 items including MUJI snacks, household items like aroma diffusers, essential oils, toiletries and even handy essentials like screwdriver sets and cleaning equipment can now be delivered to consumers quickly and easily within 30 minutes! MUJI is also available on the foodpanda Hong Kong app.

IKEA
A first for the IKEA brand — a range of crowd favourites from IKEA’s iconic Swedish Food Market like meatballs, potatoes au gratin, salmon products and a selection of cheeses, coffee and tea are now available for deliveries for consumers in Singapore, so they can skip the crowd and satisfy their cravings in the comforts of home.

Lawson
Following the successful launch of foodpanda in Japan in September 2020, the platform has since onboarded Lawson convenience stores in Sapporo and Fukuoka as it progressively expands to other cities across Japan. The partnership makes ready-to-eat meals like Lawson’s signature karaage-kun fried chicken to snacks and beverages available for quick and convenient deliveries. Lawson is also available on foodpanda shops in both Taiwan and Thailand.

Tesco
Tesco joins an on-demand delivery platform for the first time with its partnership in Malaysia. From November 2020, consumers can enjoy greater accessibility and convenience, with more than 3,000 unique items from fresh produce to other household essentials available for doorstep deliveries.

Watsons
Watsons, one of Asia’s leading health and beauty retailers, has inked a partnership with foodpanda, rolling out in phases across the region from November 2020, beginning in Malaysia. This brings thousands of Watsons stores onto the platform, so consumers will be able to purchase over-the-counter medication, vitamins, healthcare needs and more without having to leave their homes.

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Tesco and foodpanda partners for customers’ greater convenience

By pandaPress,

KUALA LUMPUR, 10 November 2020: In delivering greater convenience to customers, Tesco Stores (Malaysia) Sdn Bhd is now the country’s first major retailer to partner with the on-demand international delivery service provider, foodpanda Malaysia. Through this partnership, customers will be able to order up to 3,000 items ranging from fresh produce to groceries and have it delivered within 40 minutes.

This partnership will further strengthen Tesco’s online presence namely through its own grocery home shopping platform, Tesco Online.

“No one tries harder for customers than we do, here in Tesco. Over the years we have work in bringing accessibility to customers through our network of 62 stores nationwide, as well as value and variety through our range of Tesco Own Brand items that are generally cheaper than national brands,” said Product Director, Kenneth Chuah.

“With the Covid-19 pandemic, customers have begun to change the way they shop. Many are looking for options where they can feel safe to purchase their necessities. This partnership with foodpanda will not only be convenient for Tesco’s loyal customers, but it will also help to address those who are concerned with having to leave the safety and comfort of their homes for a grocery run,” continued Chuah.

“Quick commerce (or q-commerce) is the next-generation of e-commerce – it provides ultra-fast deliveries, with delivery times as fast as 40 minutes of ordering from an affiliated store. We have now entered the era of quick commerce, alongside a parallel shift in consumer lifestyles and preferences all across the globe. Speed and convenience is becoming more important than ever before,” said Sayantan Das, Managing Director, foodpanda Malaysia.

He added, “Our partnership with Tesco enables us to grow our services together for our customers and offer them convenience for their changing needs. Especially since people are encouraged to stay home, we are very happy to be working with a partner like Tesco to be able to offer customers the convenience of speed and effortless ordering across Malaysia.”

Klang Valley customers can now use foodpanda’s platform to order from Tesco Paradigm Mall, Kepong, Extra Cheras, Extra Puchong, Bandar Puteri Bangi, Kajang, Bukit Puchong, Shah Alam, Wangsa Walk, Setia Alam and Selayang Tesco is also aiming to expand with foodpanda into other parts of Malaysia later in the year. Customers from Melaka would then be able to order through foodpanda from Tesco Peringgit Melaka and Melaka Cheng; Negri Sembilan (Tesco Extra Seremban Jaya), Perak (Tesco Ipoh and Station 18); Penang (Tesco Penang and Bukit Mertajam) and Johor (Tesco Extra Tebrau City).

A collaborative study by Facebook and Bain & Company titled ‘Digital Consumers of Tomorrow, Here Today’ published in August 2020 noted that Malaysia’s percentage of digital consumers is at 83 percent, with 48 percent swapping to purchasing online in the past year.

Malaysia’s online grocery shopping also recorded the highest growth in online retail penetration in 2020 since 2018, propelled by the ongoing Covid-19 pandemic with consumers now going online for packaged groceries, fresh groceries and non-alcoholic drinks.

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