Category: Tech


foodpanda takes to the skies with pandaFly

By foodpanda,

Singapore, 13 August 2020 – Pandas may soon fly! foodpanda, Singapore’s leading delivery platform, has reached greater heights of food delivery with pandaFly, which completed its drone delivery test flight this morning. Joining hands with global technology, defence and engineering group, ST Engineering, an order of 5 packets of Ayam Penyet (“smashed” fried chicken) was delivered from Marina South Pier to PACC Offshore Services Holdings (POSH) Vessel, located 3km off the pier, in under ten minutes.

Increasingly, customers will want to be able to buy anything, from anywhere, and receive them immediately – all within the tap of a few buttons. With drones, foodpanda intends to meet these demands by making long-distance deliveries better, faster, and cheaper for all. In the last five years, delivery times have gone from 60 minutes to under 30 minutes and now, quite possibly less than 15 minutes! This latest flight test demonstrated by ST Engineering using its DroNet solution proves that it’s possible to simultaneously deliver longer distances and cut delivery times by yet another half. Imagine placing an order for Changi Village Nasi Lemak and receiving the piping hot meal in Jurong within 15 minutes with minimal delivery fee!

Intended as a complement to our pandariders, the drones will ideally be able to pick up and deliver orders at designated collection points located islandwide where one of foodpanda’s 12,000 riders will be waiting to complete the last-mile delivery. This means that customers can still expect the familiarity of our pandariders delivering piping hot meals right to their doorsteps.

“Delivering with drones has always been part of our long-term plan, and to see our foodpanda box up in the air today takes us a big step forward to be the first food delivery platform that makes drone deliveries a reality. Much more than a novelty, drone deliveries will help us deliver over longer distances faster, while keeping costs low, so that we can continue to satisfy our customers more instantaneously.” said Luc Andreani, Managing Director of foodpanda Singapore.

Working with leading Unmanned Aerial Vehicle (UAV) solutions provider to make drone deliveries a reality In March this year, foodpanda inked a partnership with ST Engineering to adapt its DroNet solution to trial the delivery of light food items over short distances of up to 3km. DroNet is an end-to-end drone network solution designed to carry out specific tasks or services autonomously in an urban environment.

One of the leading players in the Unmanned Aircraft Systems (UAS) industry, ST Engineering has been working closely with regulators and industry partners to develop solutions that make use of the latest smart and unmanned technologies for military and commercial applications. ST Engineering received authorisation granted by the Civil Aviation Authority of Singapore (CAAS) for the use of UAS to perform the proof of concept delivery exercise. In the next phase following today’s test flight, foodpanda and ST Engineering will be looking to test drones that can fly further and for longer durations.

Jeffrey Lam, Deputy President of ST Engineering’s Aerospace sector said, “In our latest flight exercise, we are pleased to collaborate with foodpanda to adapt our drone network solution to realise a faster and cost-efficient method in food deliveries, one that can also help meet the need for safe distancing under the current COVID-19 situation. With a growing list of potential customers and collaborators which include Wilhelmsen Ships Service for shore-to-ship parcel deliveries, we are able to make significant advancements in applying DroNet to meet real-world problems, and help end-users such as foodpanda to introduce game-changing enhancements to their operations and services.”

The future of drone deliveries is now. Drones will make it possible to deliver things not delivered before, to places that were previously inaccessible. As technology advances, there is no doubt that drones will continue to drive innovation for many industries – including food delivery.

“The usage of drones is an area that POSH is actively studying as part of our innovation roadmap. We are therefore pleased to partner foodpanda and ST Engineering in this test flight, which offers a glimpse of what is possible. There is still much work to be done to fully enable shore to ship drone delivery over longer haul distances. POSH will continue to work with suitable partners so as to bring a taste of home to our seafarers onboard, in time to come.” said Danny Chong, General Manager, COE (Innovation), POSH.

With the support of cross-industry partners such as POSH who hosted the test flight, foodpanda is positioned to champion yet another industry-first with the aim of meeting the needs of all our customers, wherever they are.

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foodpanda celebrates International Mother Language Day with the launch of the Bangla app

By foodpanda,

Bangladesh, Feb 21, 2020 – foodpanda, Bangladesh’s leading online delivery service, announces the launch of the Bangla app today. The latest edition of the fully optimised Bangla language app, anticipates that more and more Bangladeshis will be able to use and enjoy the simple and fast food delivery services offered by the company.

The announcement comes on International Mother Language Day; a day which celebrates linguistic and cultural diversity. foodpanda resonates with the core message of this day by having a vision to create an online delivery service for all people living in Bangladesh, championing the multi-cultural region. Striving for excellence for all its customers, foodpanda’s new Bangla app brings more accessibility and more resonance with Bangladeshis, to bring the food they love right to their doors.

The latest feature to the app makes it simpler for those wishing to navigate foodpanda in the local Bangla language; with all menus, deal pages and navigation screens optimised fully. As foodpanda aims to service more customers across the region; ensuring all needs are met has been a top priority to enabling all to order the food the love, anytime, anywhere.

Ambareen Reza , foodpanda’s Managing Director explains “We’ve been working towards optimising the app fully for Bangla, to have alongside the English version, to ensure all our customers have the option to use the app in the language that works best for them. We are committed to bringing the best in online food delivery service to Bangladesh – listening to our customers needs and building that into our product. By the end of 2020, we plan on being present in over 60 cities in Bangladesh, and with the new offering we expect to facilitate further uplift in app downloads across the region.”

To experience the new Bangla version of foodpanda, customers who already have the foodpanda app will be able to seamlessly switch between English and Bangla by going to the top left tab then to settings and selecting Bangla for language. For those who are new to foodpanda, and would like to experience Bangladesh’s leading online food delivery service in Bangla – they can download the app available for both iOS and Android, or use the web services to browse from a large variety of big chain, and well-loved local restaurants to find the perfect meal. With the ability to track meals, explore new restaurant options, and toggle simply for any deals or specialities required – foodpanda is simplifying food delivery at every step; as they know it is not merely about eating a meal but savouring the experience from start to finish. Customers will also be able to find out the best-selling dishes at each eatery, and read user reviews to aid in their decision making process.

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About foodpanda:
foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central Europe countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to the Delivery Hero group, worldwide leader of the food delivery industry. For more information visit www.foodpanda.com

About Delivery Hero:
Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit www.deliveryhero.com.

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