foodpanda expands q-commerce in Asia with MUJI, IKEA, Lawson, Tesco and Watsons

By pandaPress,

SINGAPORE — 8 December 2020 — Portable aroma diffusers, over-the-counter medicine, and Swedish meatballs — anything you need, delivered within 30 minutes. With foodpanda shops, consumers are able to get anything they need delivered to their doorsteps quickly and conveniently, as foodpanda shops now offers products from the region’s leading retailers including MUJI, IKEA, Lawson, Tesco and Watsons.

foodpanda launched its first shops in Singapore in October 2019 with 1,000 retail partners. One year later, foodpanda shops now hosts almost 25,000 retail stores across the 12 markets in Asia, including Singapore, Hong Kong, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, Laos, Cambodia, Myanmar, and Japan. Categories of retailers that can be found on foodpanda shops range from convenience stores, neighbourhood mom-and-pop stores, pharmacies, supermarkets and household and fashion retailers.

The roll-out of foodpanda shops was accelerated in the first half of 2020, as more consumers relied on home deliveries for food, daily essentials and more, while coping with movement restrictions during the pandemic. At the same time, retail stores were hard-hit across the region as a result of COVID-19 lockdowns. Food and grocery deliveries provided a lifeline not only for consumers but also enabled traditional retailers and restaurants to digitalise to stay open and in business during this critical time.

“Retailers who had previously established online e-commerce and delivery models continued to uplevel their delivery models so more customers can gain access to essentials and lifestyle products quickly and conveniently,” said Jakob Angele, CEO of foodpanda. “Beyond COVID-19, a new consumer shopping habit-shift and reliance on quick commerce and delivery will continue to trend, so we’ve worked hard to ensure we bring on as many well-loved household names onto the foodpanda platform as possible.”

Earlier this month, foodpanda marked a new milestone by adding more than 2,500 7-Eleven stores on its platform, making 7-Eleven available to foodpanda customers in Singapore, Taiwan, Malaysia and the Philippines.

Growing q-commerce with expanded list of retail partners across Asia

As a pioneer in quick commerce, or q-commerce, foodpanda is using technology to better the lives of their customers. With a dual focus on growing its core food delivery business as well as q-commerce offerings, the introduction of these retail brands enhances retail selections for millions of customers across Asia. Through each and every delivery, the platform is digitalising the delivery experience for retail- and restaurant-partners, and riders, creating greater economic opportunities and value to the communities.

New retail partners now available on foodpanda shops:

MUJI
The foodpanda partnership is MUJI’s first-ever collaboration with an on-demand delivery platform. Launched in October in Taiwan, up to 800 items including MUJI snacks, household items like aroma diffusers, essential oils, toiletries and even handy essentials like screwdriver sets and cleaning equipment can now be delivered to consumers quickly and easily within 30 minutes! MUJI is also available on the foodpanda Hong Kong app.

IKEA
A first for the IKEA brand — a range of crowd favourites from IKEA’s iconic Swedish Food Market like meatballs, potatoes au gratin, salmon products and a selection of cheeses, coffee and tea are now available for deliveries for consumers in Singapore, so they can skip the crowd and satisfy their cravings in the comforts of home.

Lawson
Following the successful launch of foodpanda in Japan in September 2020, the platform has since onboarded Lawson convenience stores in Sapporo and Fukuoka as it progressively expands to other cities across Japan. The partnership makes ready-to-eat meals like Lawson’s signature karaage-kun fried chicken to snacks and beverages available for quick and convenient deliveries. Lawson is also available on foodpanda shops in both Taiwan and Thailand.

Tesco
Tesco joins an on-demand delivery platform for the first time with its partnership in Malaysia. From November 2020, consumers can enjoy greater accessibility and convenience, with more than 3,000 unique items from fresh produce to other household essentials available for doorstep deliveries.

Watsons
Watsons, one of Asia’s leading health and beauty retailers, has inked a partnership with foodpanda, rolling out in phases across the region from November 2020, beginning in Malaysia. This brings thousands of Watsons stores onto the platform, so consumers will be able to purchase over-the-counter medication, vitamins, healthcare needs and more without having to leave their homes.

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foodpanda launches in Japan, starting with six inaugural cities across the country

By pandaPress,

  • foodpanda, the leading food delivery network across Asia Pacific, further extends its
    leadership position in the region with the launch in Japan, one of Asia’s biggest markets

  • This is foodpanda’s 12th market in Asia

  • Launching across six cities in the coming weeks, foodpanda partners businesses across
    Kobe, Yokohama, Nagoya, Sapporo, Fukuoka and Hiroshima, making food and grocery
    delivery accessible to all households

  • As consumers seek greater choice and convenience, foodpanda will invest to grow “q-commerce” in Japan, delivering groceries and daily essentials beyond food within 25mins

 

JAPAN, 17 September 2020 – foodpanda, the leading food delivery network in Asia Pacific, today announced its launch in Japan, with a focus on expanding choice, speed and service for both consumers and businesses across the country. foodpanda begins its roll-out in Japan with six cities in the first phase – Kobe, Yokohama, Nagoya from 17th September 2020 and Sapporo, Fukuoka and Hiroshima from 1st October 2020 – where it will offer delivery services for food, groceries and more at the touch of a button.

Since its establishment in 2012, foodpanda has grown to be a leading food delivery network, operating in more than 300 cities in 11 markets in both mature and developing markets across Asia Pacific. Japan is foodpanda’s 12th market as it continues to expand its footprint in the region. foodpanda is a subsidiary of German food delivery firm Delivery Hero (ETR: DHER), the world’s largest food delivery network outside China. In Q2 2020, Delivery Hero reported a 166% increase in gross merchandise value (GMV) in its APAC operations and 44% increase in orders. Delivery Hero had also reported a new milestone of four million orders delivered globally in a single day.

According to Statista, the online food delivery segment in Japan is expected to show a revenue growth of 23.6% in 2020, a spike from the 14.4% growth seen in 2019. User penetration in Japan stands at 16.6%, compared to other markets in the region like Singapore (41%) and Hong Kong (36.7%), and holds further growth potential as COVID-19 increases consumer demand for safe and convenient doorstep deliveries for food and daily essentials.

“Amidst the ongoing pandemic, foodpanda has played an especially critical role in helping businesses stay viable, and grow through the new digital needs faced by the food and groceries industries across Asia. In the first half of 2020, we expedited onboarding and doubled the number of merchants and riders on our platform across the region so their businesses can survive the economic impact, while rider partners can continue to earn a living.” says Jakob Sebastian Angele, CEO, APAC at foodpanda.

Through heavy investments and a focus on technology, foodpanda has scaled rapidly to serve the markets affected by COVID-19 and help businesses digitalize to grow amidst a changing consumer landscape. foodpanda Japan will begin its operations in six selected cities, with the goal to further expand to more cities, targeted to be in the double digits by the end of 2020. By partnering with small, medium restaurants and grocery businesses as well as larger national partners, foodpanda offers a new platform that helps bring many of these businesses online for greater customer reach, and increased revenue.

“Today, we are extremely excited to launch in Japan to offer a strong platform that provides greater choice, speed and service to consumers and businesses in Japan. This is a market we have long admired, and this market expansion is an important step in making food and grocery delivery accessible to everyone in Asia,” says Eric Wei, CEO, foodpanda Japan.

Accelerating “q-commerce”, powered by technology

foodpanda will launch in Japan with a dual focus on growing its core food delivery business, as well as its quick-commerce, or q-commerce offerings where it partners with local retailers to provide daily essentials beyond food. q-commerce represents the next generation of e-commerce, where consumers are able to purchase their necessities on-demand, to be delivered within 25 minutes. In addition, the foodpanda app will also offer a pick-up feature where consumers are able to collect their orders personally in-store.

Building on almost a decade of experience operating in a diverse and complex region as well as heavy investment in technology, foodpanda places a strong emphasis on operational excellence to provide a best-in-class service to our ecosystem of consumers, vendors and riders. In recent months, foodpanda had expedited the roll-out of tech features such as enabling contactless deliveries by default for a safer delivery experience. For new riders in Japan, safety is a big priority and foodpanda has included training as part of the onboarding process.

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