フードデリバリーサービス「foodpanda」、ついに東京進出!

By foodpanda,

4/28(水)より、港区、渋谷区、新宿区、千代田区、中央区でサービス開始!

フードデリバリーサービス「foodpanda」を展開するfoodpanda Japan(本社:東京都港区)は、4月28日(水)より、東京でサービスを開始いたします。

foodpandaは、2020年9月の日本進出以来、急速にサービスエリアを日本各地に拡大し、7ヶ月で、20都市以上に拡大してまいりました。そしてこの度、東京でのサービス提供を開始いたします。

foodpandaでは、デジタルプラットフォームの活用により、飲食店・小売店の皆様には、オンラインでビジネスを成長させる機会を、配達ライダーの方々にはフレキシブルに働ける機会を提供させていただいております。そしてお客様には、お好みのお料理や食料品・日用品を、迅速に・安全にお届けしております。

【Head of New Markets, APAC, foodpandaイン・キワンのコメント】
この度、foodpandaのサービスを東京のお客様に提供できるようになったことを嬉しく思っています。日本でのサービス開始より、東京でのサービス提供は一つの大きなマイルストーンでありました。また、フードデリバリーサービス「FOODNEKO」とのサービス統合により、これまでFOODNEKOがサービスを提供していた千代田区、中央区などのエリアにも段階的にサービスを拡大していきます。最高のデリバリー体験をぜひお楽しみください。

【人気店が続々参加】
人気チェーンの「BURGER KING」、「Subway」など多くのレストランから、幅広いメニューのお料理を、ボタン1つでスピーディに玄関先までお届けします。

【サービス概要】
●サービス開始:4月28日(水)
●営業時間:8:00〜24:00(店舗の営業時間により異なります)
●配達エリア:渋谷区(全域)、新宿区(ほぼ全域)、港区(ほぼ全域)、千代田区(一部地域)、中央区(一部地域)
●最低注文金額:サービス開始を記念し、最低注文金額の設定はありません。
●サービス料・配達手数料:サービス開始を記念し、無料でご利用いただけます。
●キャンペーン: 「最大合計2,300円オフキャンペーン」
初めてのお客様は、割引クーポンの使用で最大合計2,300円割引に。詳しくはアプリでご確認ください。

※最低注文金額なし、サービス料・配達手数料無料、及び割引キャンペーンは予告なく終了させていただく場合があります。

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Sustainable eating and living made easy with foodpanda this Earth Day

By foodpanda,

  • This Earth Day, foodpanda partnered Eat Just on the world’s first home delivery of GOOD Meat cultured meat products in Singapore 
  • Over 15,000 sustainable food, grocery and lifestyle products available for delivery to doorsteps in under 25 minutes via pandamart and foodpanda shops across Asia

Singapore — 22 April 2021 — This Earth Day, foodpanda, Asia’s leading food and grocery delivery platform, marks a new milestone in championing sustainable eating and living with the world’s first home delivery of cultured meat in partnership with Eat Just. 

foodpanda also offers over 15,000 eco-friendly food options, groceries and lifestyle products for delivery, via its foodpanda shops vertical and pandamart cloud grocery stores. Partnering green food and retail merchants, foodpanda enhances the availability and accessibility of sustainable food and lifestyle options for millions of customers across Asia, leveraging its tech platform and extensive rider network to deliver quickly within 25 minutes. 

“We have seen an increase in demand for healthier and more sustainable options during the pandemic, and expect this trend to continue,” said Jakob Angele, CEO of foodpanda. “Sustainability is high on the agenda for foodpanda, and we will continue working closely with green F&B and retail partners to help them reach more customers via our platform, at the same time provide greener varieties for our customers”.

Launching the world’s first home delivery of cultured meat

This Earth Day, foodpanda partnered with food company Eat Just for the world’s first home delivery of cultured meat. For the first time, customers are able to taste cultured meat in the comfort of their homes. The partnership marks a significant milestone for both brands in the global effort towards achieving food sustainability, by introducing the first taste of this revolutionary and sustainable meat option.

This follows the Eat Just’s history-making restaurant debut last December. Weeks prior, Singapore became the first country to approve cultured meat, which is real, high-quality meat made from animal cells. 

From today, three dishes featuring high-quality chicken made in a brand-new way will be available for delivery on the foodpanda app for a limited period of time in Singapore. The dishes are prepared by Singapore’s 1880, the first establishment chosen to serve cultured meat to customers, and will now be the first to have GOOD Meat dishes delivered by foodpanda. GOOD Meat and foodpanda plan to collaborate with additional restaurants in Singapore to offer new dishes for delivery in the months to come. Starting rom mid-May, GOOD Meat selections from JW Marriott Singapore South Beach will be available on the platform.

Green living made easier via foodpanda shops and pandamart

From plant-based meats, locally- and sustainably-sourced fresh fruits and vegetables to eco-friendly household essentials and naturally-made beauty care products, foodpanda partners with over 300 sustainable and organic grocers and retailers on foodpanda shops and pandamart, making environmentally-friendly shopping easier than ever with more than 15,000 sustainable items available for home delivery.

THE SUSTAINABILITY PROJECT

Available on foodpanda shops, The Sustainability Project is a Singapore-based blog-turned-online-shop that aims to inspire the adoption of a zero waste lifestyle. Customers can satisfy all their sustainable shopping needs with a range of eco-friendly alternatives such as handmade vegan soap bars, reusable sanitary pads made from organic cotton and more.

COTTON FIELD ORGANIC (棉花田)

From fresh vegetables and domestic fruits to frozen seafood and poultry, foodpanda Taiwan offers a wide selection of sustainably- and locally-sourced food produce, groceries and household essentials from Cotton Field Organic. The local health chain also partners with small farmers to educate them on sustainable farming methods and provide a platform to reach out to more consumers. Consumers in Taiwan can now support local agricultural business in just a few taps via foodpanda shops.

VILLAGE GROCER

A go-to supermarket chain for eco-shoppers in Malaysia, Village Grocer is now available on foodpanda shops, delivering an assortment of organic products including dairy products, fresh fruits, vegetables and even poultry to consumers.

ALL ABOUT YOU

All About You, Thailand’s first multi-brand shop to offer skincare, haircare, and body care products made from natural extracts, is now available on foodpanda Thailand. Catering to health-conscious consumers seeking natural, toxin-free products sourced from around the world, All About You offers a wide variety of hair and beauty, mother and baby care products, household essentials and cosmetics that comply with the brand’s non-toxic guarantee on foodpanda shops. These include anti-pollution shampoo, organic soap bars, naturally-made home scents and more.

SLOWOOD

Slowood is a zero waste store in Hong Kong that aims to cultivate green consumption habits by selling an assortment of sustainable alternatives in bulk and refills. Available on foodpanda shops in Hong Kong, Slowood offers a range of eco-friendly items including household and personal care products, gluten-free snacks, sustainable tableware and homeware, handpicked from New Zealand, Canada, the Netherlands and more.

On pandamart, foodpanda’s cloud grocery store, customers can also choose from an assortment of fresh produce from local grocers and plant-based and sustainably-grown products. Delivered 24/7 and on-demand delivery in under 25 minutes, sustainable options available via pandamart include meat-alternative products from brands such as Beyond Meat, Impossible Foods and QUORN, and dried foods, snacks and staples from organic brands like Simply Natural and Sunny Fruit. With more than 150 pandamarts across eight markets in Asia, foodpanda operates Asia’s largest network of cloud grocery stores.

Paving the way for a greener agenda

As the food and grocery delivery continues to expand rapidly, foodpanda remains focused on growing sustainably with its ecosystem of riders, merchants, employees and consumers across Asia to:

  • Achieve carbon neutrality, in line with parent company Delivery Hero’s goal to become carbon neutral globally by 2021;
  • Tackle plastic waste through vendor and rider partnerships; and 
  • Reduce food waste via partnerships with local authorities and charity groups

foodpanda has also led the way for sustainability in the sector by achieving many industry firsts.  foodpanda is the first delivery platform in Asia to launch the use of reusable containers through partnerships with barePack and Muuse in Singapore. foodpanda is also the first platform in Asia to launch the in-app a cutlery-opt out toggle, saving over 160 million pieces of single-use plastic between 2017 to 2020. In partnership with the World Wildlife Fund, foodpanda is also the first delivery platform in Singapore to ban the sale of sharks’ fin products.

Hi-res image can be downloaded here.

Eat Just and foodpanda partner on world’s first home delivery of cultured meat

By foodpanda,

SINGAPORE (April 20, 2021) –  Eat Just, Inc., a company that applies cutting-edge science and technology to create healthier, more sustainable foods, and foodpanda, Asia’s leading food and grocery delivery platform, have partnered on the world’s first home delivery of cultured meat. Three dishes featuring high-quality chicken made in a brand-new way will be available for delivery on the foodpanda platform kicking off on Earth Day, April 22, for a limited period of time in Singapore.

The partnership marks a significant milestone for both brands in the global effort towards achieving food sustainability, by introducing the first taste of this revolutionary and sustainable meat option. The groundbreaking in-home tasting experience for Eat Just’s GOOD Meat brand follows the company’s history-making December restaurant debut. Weeks prior, Singapore became the first country to approve cultured meat, which is real, high-quality meat made from animal cells.

Starting from Thursday, April 22, diners will be able to place orders for the following chef-crafted GOOD Meat Cultured Chicken dishes via the foodpanda app:

  • Chicken & Rice with coconut rice, pak choi, sweet chili, chrysanthemums, microgreens;
  • Katsu Chicken Curry with jasmine rice, heritage carrots, micro shiso, edible flowers and
  • Chicken Caesar Salad with kale, romaine, edible flowers, shaved radish, plant-based Caesar dressing

Sustainable food made more convenient and accessible with delivery 

The exclusive GOOD Meat dishes will be available to customers who are within 1880’s delivery zone. To mitigate environmental impacts, each order is packaged in an eco-friendly box made from sustainable bamboo fiber and resin, delivered by foodpanda riders on e-bikes. Customers will also enjoy a 360 degree immersive film that connects the delivery of GOOD Meat to the protection, preservation and restoration of our planet’s wild spaces. A Google Cardboard headset is included in every order.

To date, hundreds of diners at 1880 have been treated to an interactive journey through the past, present and future of our food system and a multi-course meal including globally inspired cultured chicken dishes. Through GOOD Meat and foodpanda’s partnership, many more will now be able to have a similar experience in the comfort of their own homes.

“Bringing GOOD Meat directly to the homes of people in Singapore with foodpanda is another historically important step in our journey to build a safer, healthier food system,” said Josh Tetrick, co-founder and CEO of Eat Just.

“Food is at the core of our business, and ensuring that we have a sustainable food ecosystem is an important agenda for us. foodpanda is thrilled to be the first platform in the world to deliver cultured meat dishes so that customers in Singapore can be the world’s first diners to enjoy them from the comforts of their home,” said Jakob Angele, CEO of foodpanda APAC. “Together with Eat Just, we hope to bring this to more markets – not just in Asia but also in every country in the world where Delivery Hero brands operate.” 

The partnership bolsters not just the commitment of Eat Just and foodpanda in furthering the progress of food sustainability, but also that of foodpanda’s parent company Delivery Hero. Delivery Hero’s venture capital fund, DX Ventures, is currently an investor in Eat Just –  a testament of the organization’s collective commitment in creating and promoting a sustainable food ecosystem. 

Reactions around cultured meat have been positive since GOOD Meat’s launch in Singapore. According to research, 70% of Singaporeans who have sampled GOOD Meat said that it tasted as good, or better than conventional chicken, and nearly 90% of those diners said they would substitute conventional chicken with cultured chicken. The availability of GOOD Meat dishes on delivery is a positive step forward in increasing public awareness and enthusiasm about cultured meat, and marks a key leap in the mass adoption of cultured meat as part of our joint efforts to create a sustainable food ecosystem. 

To commemorate this landmark occasion, Tetrick will join Oscar-winning director Louie Psihoyos (“The Game Changers,” “Racing Extinction,” “The Cove”); and Bruce Friedrich, co-founder and Executive Director of The Good Food Institute for a virtual town hall on the future of meat and its impact on people and the planet. The event will take place at 9 a.m. SGT on Friday, April 30 (9 p.m. EDT/6 p.m. PDT, Thursday April 29) and will be moderated by Chloe Sorvino who leads food and agriculture coverage for Forbes. RSVP to participate in the virtual town hall here.

Supporting press assets can be downloaded here.

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Safety and Wellness: foodpanda and DVAGO Partner to Deliver via pandago

By foodpanda,

Karachi — 19 April 2021 —  Pakistan’s leading delivery app, foodpanda, has collaborated with DVAGO to deliver medicines and other pharmaceutical products via pandago, a rider on demand service. A signing ceremony was held in Karachi last week, attended by Raafay Munir, Head of New Verticals foodpanda, Ahsan Akbar, Manager Non-Foods pandago, Momal Naved Partnerships Associate foodpanda, Wasif Khan, CEO DVAGO, M. Waqas Zaib, Head of Operations DVAGO and Arsala Khan, Senior Marketing Executive DVAGO.

The strategic partnership aims to derive the e-commerce category forward through pandago – a logistics-as-a-service solution that targets businesses, using its community of more than 20,000 riders for delivering medicines and other pharmaceutical items real time. 

Possessing a fleet of more than 20,000 riders, pandago leverages foodpanda’s expertise in Q-commerce, aiming to drastically reduce the delivery time per order to under 30minutes. The improved delivery mechanism allows vendors to focus on growing their business, catering to a larger customer base while ensuring seamless deliveries. With safe and timely deliveries, packages delivered via pandago can also be tracked real-time.

Speaking about the partnership, Muntaqa Peracha, Commercial Director foodpanda stated, “We are pleased to welcome DVAGO as our strategic partner for pandago. With this partnership, we aim to ensure timely and hassle-free delivery of all essential medical supplies to our customers, especially amidst such challenging times. We are committed to ensure the well-being of our communities, their health and safety and this partnership will definitely benefit the end user.”

He further added that through pandago, customers will get essential medicines dropped at their doorstep real time.

Commenting on the partnership with foodpanda, M.Waqas Zaib, Head of Operations quoted, “As the time is going by, we are working day by day to improve our services and one of our top priority is to provide ease to our customers especially to the people living in distant locations like Korangi and Gulshan-e-Maymar. We really hope with a customer centric  mindset shared by both DVAGO and foodpanda we will be able to serve the community in a better way. This aim is to provide quick delivery services to our valuable customers.” 

Sharing a common objective to ensure customer safety and wellness and to deliver essential pharmaceutical products, foodpanda and DVAGO foresee a positive development for health care services through this partnership, particularly during the ongoing pandemic.

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foodpanda launches COVID-19 vaccination awareness campaign across Asia

By foodpanda,

  • In the lead up to WHO’s World Immunization Week, foodpanda rolls out a series of content across digital and social media channels to raise awareness of COVID-19 vaccination programmes and fight vaccine misinformation
  • In addition, foodpanda supports local vaccination programmes in Singapore, Cambodia and the Philippines
  • Campaign aims to reach over 10 million riders, merchants, customers and foodpanda employees across Asia

8 APRIL 2021 — SINGAPORE — In the lead up to World Health Organisation’s World Immunization Week from 24 to 30 April 2021, foodpanda, Asia’s leading food and grocery delivery platform, has launched a COVID-19 vaccination awareness campaign, leveraging its extensive network of riders, merchants and customers across nine markets to reach out to more than 10 million people across Asia. The campaign will be rolled out in phases in Singapore, Malaysia, Thailand, Hong Kong, Cambodia, Japan, Bangladesh, Pakistan and the Philippines. 

This series of content will be shared through digital and social media channels, providing useful information and resources on local vaccination programmes, tips on identifying vaccination misinformation and reminders on COVID-19 safeguards. foodpanda is also supporting local vaccination programmes in Singapore, Cambodia and the Philippines. 

“The region’s battle with COVID-19 is ongoing, and we have to stay vigilant on keeping our ecosystem safe,” said Jakob Angele, CEO of foodpanda. “Leveraging existing channels with our network of riders, merchants, employees and customers, we can raise greater awareness around fighting misinformation and share information around local vaccination programmes, so that our entire delivery ecosystem can be informed and mobilised. We will continuously explore ways to play a part in the fight against COVID-19.”

Supporting local vaccination programmes throughout Asia

Across Asia, foodpanda continues to support local community vaccination programmes. 

In the Philippines, foodpanda will sign a Memorandum of Understanding (MOU) with the Department of Health in April 2021 to combat vaccine misinformation by creating correct information materials targeted for riders, consumers and partner vendors. foodpanda Philippines is also supporting the IngatAngat vaccine information awareness campaign by the local T3 Task Force comprising government and private sector members to encourage vaccinations.

Throughout the month of April, foodpanda Cambodia is supporting and showing appreciation to frontliners, by donating food and drinks to four major hospitals and vaccination centres. foodpanda Cambodia is also working with local authorities to get employees and delivery riders vaccinated. 

In Singapore, foodpanda is working with the Ministry of Health to ensure that its rider partners are vaccinated, while exploring collaborations with local authorities on initiatives to help raise public awareness about vaccines.

These initiatives are part of foodpanda’s continuous efforts to support the food and grocery delivery ecosystem during challenging times in the midst of COVID-19: 

  • Supporting F&B restaurants and retail shops: To help local businesses digitalize and diversify revenue streams, foodpanda introduced virtual onboarding, fee waivers and support initiatives for merchants to join the platform quickly and seamlessly 
  • Supporting riders: Thousands of riders have joined foodpanda’s network, gaining access to more earning opportunities
  • Safety and accessibility for customers: Making food, groceries and daily essentials available for safe and convenient doorstep delivery, made contactless by default to minimise direct contact and protect the health and safety of customers, riders and merchants

foodpanda has been growing its footprint across Asia to provide millions of customers a convenient way to get food and daily essentials, delivered safely to doorsteps, which was especially critical in the midst of the pandemic. 

High-res images can be downloaded here.

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foodpanda unveils a refreshed look across Asia

By foodpanda,

    • foodpanda rolls out a refreshed brand and visual identity to more than 400 cities across 12 markets
    • New colours and patterns accentuate foodpanda’s signature pink across a growing range of services
    • Refreshed mobile app interface makes foodpanda even more user friendly
    • Rollout of branding, marketing campaigns and partner material will be refreshed progressively from April 2021

5 April 2021 — SINGAPORE — foodpanda, Asia’s leading food and grocery delivery platform, has unveiled a colourful brand refresh across all its visual designs,  plus an even friendlier user interface for its mobile and web applications. The brand refresh will be rolling out progressively in more than 400 cities across 12 markets, from April 2021. 

The brand refresh comes at a time when foodpanda continues to expand its business verticals beyond food delivery, into quick commerce (q-commerce), including grocery delivery via pandamart cloud stores, and through partnerships with leading shops and convenience stores.

“foodpanda’s refreshed identity reconsiders all customer touchpoints with the brand, connecting the technology behind our app and website with our millions of users’ everyday experiences, from our iconic rider bags and jackets to packaging, marketing campaigns and the app itself,” said Idan Haim, vice president of Growth and Marketing, foodpanda. “This will build a solid foundation for our new business ventures, with a revitalized look and feel.”

Online, foodpanda’s enhanced colour palette, as well as the increased prominence of its signature panda logo, caters to an expanding number of new business services. The new homescreen on the foodpanda app, dubbed the “bento”, allows users to seamlessly choose the foodpanda service they need – food delivery, self pick-up, shops or pandamart – while making it easier to explore top restaurants and promotions available in their location.

The same visual approach applies to foodpanda’s marketing initiatives both online and offline, for instance with rider- and partner-related branding, foodpanda retains its bold, instantly identifiable “fun pink”, but expands its palette to include more complementary colours.

Reinald Chee, head of Creative at foodpanda, said: “Pink is king. We keep the fun pink that is instantly recognisable to millions of people across Asia. At the same time, we highlight different aspects of our brand personality, to show that foodpanda is also friendly, caring, smart, and that little bit rebellious – not afraid to change the status quo or take risks. Our aim has been to create a design language that’s as seamless as our transaction process. At the end of the day, brand identity is all about making a more enjoyable experience for everyone.”

As the iconic symbol of foodpanda, the smiling panda mascot that people know and love remains prominent, but now comes in many more new designs, from panda stickers to patterns and shapes within designs. 

Chee explained: “We analyzed every touchpoint with our service, from the app to the rider box. Using thorough insights about the user journey, we envisioned a design direction that could bridge the gap between our tech and the real-life experience of millions of customers.”

foodpanda’s brand refresh will be progressively introduced across all online and offline platforms from April 2021. The refresh has started in Singapore, Bangladesh and Cambodia, and will be launching in Hong Kong, Japan, Laos, Malaysia, Myanmar, Pakistan, the Philippines, Taiwan and Thailand in the coming weeks. 

foodpanda has been growing its footprint across Asia, providing millions of customers a convenient way to get food and daily essentials delivered safely to doorsteps, which was especially critical in the midst of the pandemic. 

foodpanda is the third most downloaded food delivery app in the world in 2020, according to Apptopia.

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