Tesco and foodpanda partners for customers’ greater convenience

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Kuala Lumpur, 10 November 2020 – In delivering greater convenience to customers, Tesco Stores (Malaysia) Sdn Bhd is now the country’s first major retailer to partner with the on-demand international delivery service provider, foodpanda Malaysia. Through this partnership, customers will be able to order up to 3,000 items ranging from fresh produce to groceries and have it delivered within 40 minutes.

This partnership will further strengthen Tesco’s online presence namely through its own grocery home shopping platform, Tesco Online.

“No one tries harder for customers than we do, here in Tesco. Over the years we have work in bringing accessibility to customers through our network of 62 stores nationwide, as well as value and variety through our range of Tesco Own Brand items that are generally cheaper than national brands,” said Product Director, Kenneth Chuah.

“With the Covid-19 pandemic, customers have begun to change the way they shop. Many are looking for options where they can feel safe to purchase their necessities. This partnership with foodpanda will not only be convenient for Tesco’s loyal customers, but it will also help to address those who are concerned with having to leave the safety and comfort of their homes for a grocery run,” continued Chuah.

“Quick commerce (or q-commerce) is the next-generation of e-commerce – it provides ultra-fast deliveries, with delivery times as fast as 40 minutes of ordering from an affiliated store. We have now entered the era of quick commerce, alongside a parallel shift in consumer lifestyles and preferences all across the globe. Speed and convenience is becoming more important than ever before,” said Sayantan Das, Managing Director, foodpanda Malaysia.

He added, “Our partnership with Tesco enables us to grow our services together for our customers and offer them convenience for their changing needs. Especially since people are encouraged to stay home, we are very happy to be working with a partner like Tesco to be able to offer customers the convenience of speed and effortless ordering across Malaysia.”

Klang Valley customers can now use foodpanda’s platform to order from Tesco Paradigm Mall, Kepong, Extra Cheras, Extra Puchong, Bandar Puteri Bangi, Kajang, Bukit Puchong, Shah Alam, Wangsa Walk, Setia Alam and Selayang Tesco is also aiming to expand with foodpanda into other parts of Malaysia later in the year. Customers from Melaka would then be able to order through foodpanda from Tesco Peringgit Melaka and Melaka Cheng; Negri Sembilan (Tesco Extra Seremban Jaya), Perak (Tesco Ipoh and Station 18); Penang (Tesco Penang and Bukit Mertajam) and Johor (Tesco Extra Tebrau City).

A collaborative study by Facebook and Bain & Company titled ‘Digital Consumers of Tomorrow, Here Today’ published in August 2020 noted that Malaysia’s percentage of digital consumers is at 83 percent, with 48 percent swapping to purchasing online in the past year.

Malaysia’s online grocery shopping also recorded the highest growth in online retail penetration in 2020 since 2018, propelled by the ongoing Covid-19 pandemic with consumers now going online for packaged groceries, fresh groceries and non-alcoholic drinks.

About Tesco Malaysia: 
Tesco Malaysia was established in May 2002 through its first store in Puchong, Selangor. Today, it employs over 8,600 employees across one Head Office, two distribution centres and 62 stores throughout Peninsular Malaysia. In 2013, Tesco paved the way in online grocery shopping through the launch of Tesco Online which started in Klang Valley before expanding to Penang, Johor Bahru, Melaka, Negeri Sembilan and Ipoh. In July 2020, Tesco signed into the country’s largest commercial solar power purchase agreement which entails the installation of solar PV panels in 15 of its stores.

Hanim Hamdam
Head of Communications and CSR
[email protected]

Lidiana Rosli
Communications Manager
[email protected]

About foodpanda:
foodpanda is a leading delivery platform in Asia Pacific dedicated to bringing consumers a wide range of food, groceries and more, quickly and conveniently. Powered by technology and operational excellence, foodpanda is spearheading the growth of quick-commerce (q-commerce) across the region with its network of retail partners, as well as pandamart cloud stores to provide more on-demand options beyond the millions of food delivery options. foodpanda operates in more than 300 cities across 12 markets in Asia Pacific – Singapore, Hong Kong, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, Laos, Cambodia, Myanmar, and Japan. foodpanda is a subsidiary of Delivery Hero, a global leader of the food delivery industry. For more information, visit www.foodpanda.com

About Delivery Hero:
Delivery Hero has a strong presence in 39 out of 45 countries in which it is operating across Europe, Latin America, Asia, the Middle East and North Africa. Delivery Hero also operates its own delivery service primarily in over 600 cities around the globe. Headquartered in Berlin, Germany, the company group has more than 27,000 employees. Delivery Hero is listed on the Frankfurt stock exchange and became part of the leading index DAX (Deutscher Aktienindex) in 2020. For more information, please visit www.deliveryhero.com

For more information, please contact:
Lisa Santa Maria – PR Manager
E: [email protected]

Atiqah Mohamad Zaini – PR Executive
E: [email protected]