foodpanda Singapore on the search for new Chief Makan Officer

By foodpanda,

Singapore, 27 November 2020 – Singapore’s leading delivery platform, foodpanda, launches search for a Chief Makan Officer (CMO). Applications for the role will open from Tuesday, 1 December, and will run for two weeks until 15 December. Interested candidates can easily apply for the role via foodpanda’s LinkedIn page, careers page, or at https://www.foodpanda.sg/contents/chief-makan-officer.

With a whopping five-thousand dollars monthly makan allowance, on top of a one-thousand dollar remuneration, the gourmet world will be your oyster – or your steak, noodles, bubble tea and whatever your stomach desires. In this new position, the Chief Makan Officer will be taking on every Singaporean’s dream role – being paid to traverse our island and savour the delectable offerings from foodpanda’s 15,000 different restaurant partners.

The ideal candidate would be an individual whose creative juices are constantly flowing. Crowned as the company’s resident food expert, the Chief Makan Officer will need to create visual and video content that showcases the interesting offerings of foodpanda’s restaurant partners, which will be posted on foodpanda’s blog and social media channels. Additionally, the CMO will also be tasked to conceptualize and execute creative food-themed content showcasing offerings from foodpanda shops and pandamart. The icing on the cake is made even sweeter as the CMO will also enjoy perks including gaining exclusive access to select restaurants and pandamart warehouses.

If you plan your weekends (or weekdays – no judgement here) around cafe-hopping, always posting drool-worthy photos on the gram, and cannot stop talking about food, you might just be foodpanda’s very first Chief Makan Officer!. If you think you’ve got what it takes, simply record a 1-minute video of yourself convincing the hiring team why you’re perfect for the job. Simply upload your video together with your application at: https://www.foodpanda.sg/contents/chief-makan-officer. Let the feast begin!

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foodpanda announces nationwide coverage in Thailand — the first food delivery platform to operate across all 77 provinces

By foodpanda,

foodpanda announces nationwide coverage in Thailand
  • Driven by a  very strong hyperlocalization strategy, foodpanda brings opportunities to grow in the digital economy to vendors and riders across the country
  • The number of restaurants has increased by more than 70,000, allowing local eateries to have access to the digital economy and grow with the industry. The orders have grown by 10 times and this means more income for the riders as well. 
  • Consumers enjoy quick and convenient deliveries and a nationwide 11.11 campaign with exclusive deals to celebrate the milestone

Bangkok – November 11, 2020  – foodpanda, a leader in the food delivery industry has announced its milestone of achieving nationwide coverage, becoming the first and only operator to offer delivery services in all 77 provinces across Thailand. This marks a significant milestone for foodpanda, which was present in 27 provinces only last year. 

Launched in 2012 as one of the first food delivery players in Thailand, foodpanda is driven by a strongly hyperlocalized strategy built on deep understanding of its consumers and restaurant partners. foodpanda provides earning opportunities for its riders, as well as helping its restaurant and retail partners grow their online businesses, stimulating growth of the local digital economy while also offering a quick and convenient delivery service for consumers. Local restaurants, grocery stores and riders across the country have benefitted from additional earning opportunities via the foodpanda platform. 

Over the past year, foodpanda has welcomed more than 70,000 new restaurants to its platform, allowing new businesses to emerge in the new normal. The number of orders has also increased by 10 times, which means more income for the riders as well.

Mr Alexander Felde, Managing Director and Co-founder of foodpanda (Thailand)

who has been leading foodpanda Thailand since its beginning, said, “As a pioneer in the food delivery scene in Thailand, we’ve witnessed the tremendous growth of the food delivery industry over the past eight years. We’ve seen thousands of businesses grow their businesses and thousands of riders earning a living via a foodpanda platform and today, we’re very proud to provide these opportunities to many thousands of vendors and riders across Thailand with our coverage off all 77 provinces.” 

“By growing our footprint nationwide, foodpanda creates a sustainable ecosystem even outside the big cities by helping small stores in small communities in every province, so that they can earn more and maintain a better digital presence to keep up with changing consumer needs. With more consumers turning to deliveries for their food and daily essentials, this also creates more opportunities for riders to earn a living via the platform. As we work together to transit to a new normal, businesses must continue to adapt and innovate and foodpanda is committed to developing our services to meet the needs of our community in Thailand,” he added.   

At a press conference announcing the new milestone, Mr Felde also shared that 2020 has been and challenging year for the industry — the pandemic has affected the way foodpanda and its ecosystem operate. Therefore,consumer behavior has changed because of COVID-19, and more people are using quick and convenient deliveries for food, groceries, daily essentials and more. foodpanda had accelerated the rollout of its services to meet the changing needs of consumers. The number of orders in the first four months of 2020 was higher than the total orders of 2019. As foodpanda continues to improve its services, it has been able to shorten the average delivery time to under 20 minutes.

In addition to online food deliveries, which foodpanda has been offering in Thailand for over eight years, in September, the company also introduced pandaMart, which offers groceries and daily essentials,with plans to expand to major cities. Recently, the service has been introduced in Chiang Mai to test the market before expanding further to other regions. In celebration of the nationwide milestone, foodpanda will also be launching a marketing campaign so consumers can enjoy exclusive deals in the Delicious Nationwide campaign offer buy 1 get 1 free offers from more than 4,000 participating restaurants, and vouchers for on-top discounts are offered – PINK37 (37 baht discount with a minimum order of 149 baht) and PINK77 (77 baht discount with a minimum order of 249 baht). The vouchers can be used nationwide from November 11, 2020 to December 15, 2020. Stay tuned for other weekly surprise codes throughout the month, exclusively at foodpanda!

With this campaign, foodpanda thanks its consumers’ for their support over the past eight years, as well as partner restaurants and dedicated riders who have offered the best service to our consumers.

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foodpanda擁抱「綠色消費」率先推廣使用循環容器外送

By foodpanda,

【 2020 年 11 月 10 日,台北訊】全台最大美食外送平台 foodpanda 關心環境永續,積極響應環保政策,推動綠色消費不遺餘力。於 11 月 9 日正式宣布與環保署、台南市政府合作,推出[愛地球外送 零廢棄生活]計畫,透過使用循環容器外送減少一次性垃圾產生,成為全台首家使用循環容器外送的平台!至 2021 年 1 月 4 日止,位於台南市中西區、東區及北區的消費者,可以在 22 間foodpanda[愛地球外送]合作店家訂購使用好盒器循環容器的餐點,用完餐將循環容器沖洗後歸還至任 30 個歸還點。在享用美食之餘,用行動支持綠色消費,並能獲得 foodpanda 優惠碼。

foodpanda 近年積極推動環保永續計畫, 2019 年 11 月開始,鼓勵消費者訂餐時選擇不主動提供免洗餐具或吸管,至今已有 6 成消費者習慣訂餐時,不索取一次性餐具、吸管; 2020 年 9 月,主動配發環保袋給外送夥伴取餐使用,讓消費者能更安心地請店家不使用塑膠袋包裝,降低塑膠袋的使用量。

foodpanda 發言人郭昕宜表示:「 foodpanda 紮根台灣 8 年,除了不斷在外送服務上精進之外,更秉持著外送幸福的品牌理念,實踐企業社會責任。並透過平台選項,鼓勵減少免洗餐具的使用之外,還舉辦淨山與淨灘志工活動身體力行保護環境。今年更積極與環保署合作,邀請餐廳夥伴使用好盒器循環容器外送,創外送平台之先。 foodpanda 持續關注台灣生態永續發展,號召店家和消費者一起加入環保愛地球的行列。」
【新聞圖片1】 愛地球外送零廢棄生活計畫正式開跑 (由左到右台南市環保局副局長陳幸芬、成功大學副校長蘇芳慶、台南市市長 黃偉哲、環保署副署長蔡鴻德、 foodpanda 發言人郭昕宜、好盒器共同創辦人宋宜臻)

綠色消費推廣有成 超過6成消費者訂餐時選擇不使用免洗餐具!
foodpanda 為推廣減塑外送,自 2019 年 11 月起,在訂餐結帳頁面,即提供消費者可主動選擇是否需要提供免洗餐具或吸管。從推廣至今已有超過 6 成的消費者以實際行動響應,訂餐時選擇不需附上免洗餐具或吸管。 foodpanda 也從送餐流程著手, 2020 年 9 月開始,主動配發環保袋給外送夥伴,讓夥伴們在外送時可用來攜帶餐點,以減少塑膠袋的使用量;並且多次號召夥伴,於苗栗、嘉義與花蓮進行淨山或淨灘活動,將環保帶入日常生活中。

foodpanda 愛地球外送服務領先業界 邀請台南餐廳與消費者響應綠色生活
foodpanda 與行政院環保署合作,攜手台南市環保局、社會企業「好盒器」以及 22 間餐廳夥伴一同進行[愛地球外送 零廢棄生活]計畫。參與[愛地球外送]的店家種類多元,其中包含豆胖貝果、小米家咖哩、角鑄燒餃子、 Mr.拉麵、 Monster 怪獸古巴三明治以及醇淬飲集和白巷子等特色飲料、美食。

消費者加入「好盒器」 LINE 官方帳號並完成會員手機綁定後,於 22 家 foodpanda 「愛地球外送」合作店家,訂購使用循環容器的餐點。訂餐 3 日內至 8 個自助歸還站或 22 間合作店舖完成歸還循環容器後,每筆訂單可獲得 foodpanda 消費滿 100 元折 30 元優惠碼(使用期限至 2021 年 7 月 31 日)以及好盒器點數。 foodpanda 邀請消費者一同以行動愛護環境。

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Tesco and foodpanda partners for customers’ greater convenience

By foodpanda,

KUALA LUMPUR, 10 November 2020: In delivering greater convenience to customers, Tesco Stores (Malaysia) Sdn Bhd is now the country’s first major retailer to partner with the on-demand international delivery service provider, foodpanda Malaysia. Through this partnership, customers will be able to order up to 3,000 items ranging from fresh produce to groceries and have it delivered within 40 minutes.

This partnership will further strengthen Tesco’s online presence namely through its own grocery home shopping platform, Tesco Online.

“No one tries harder for customers than we do, here in Tesco. Over the years we have work in bringing accessibility to customers through our network of 62 stores nationwide, as well as value and variety through our range of Tesco Own Brand items that are generally cheaper than national brands,” said Product Director, Kenneth Chuah.

“With the Covid-19 pandemic, customers have begun to change the way they shop. Many are looking for options where they can feel safe to purchase their necessities. This partnership with foodpanda will not only be convenient for Tesco’s loyal customers, but it will also help to address those who are concerned with having to leave the safety and comfort of their homes for a grocery run,” continued Chuah.

“Quick commerce (or q-commerce) is the next-generation of e-commerce – it provides ultra-fast deliveries, with delivery times as fast as 40 minutes of ordering from an affiliated store. We have now entered the era of quick commerce, alongside a parallel shift in consumer lifestyles and preferences all across the globe. Speed and convenience is becoming more important than ever before,” said Sayantan Das, Managing Director, foodpanda Malaysia.

He added, “Our partnership with Tesco enables us to grow our services together for our customers and offer them convenience for their changing needs. Especially since people are encouraged to stay home, we are very happy to be working with a partner like Tesco to be able to offer customers the convenience of speed and effortless ordering across Malaysia.”

Klang Valley customers can now use foodpanda’s platform to order from Tesco Paradigm Mall, Kepong, Extra Cheras, Extra Puchong, Bandar Puteri Bangi, Kajang, Bukit Puchong, Shah Alam, Wangsa Walk, Setia Alam and Selayang Tesco is also aiming to expand with foodpanda into other parts of Malaysia later in the year. Customers from Melaka would then be able to order through foodpanda from Tesco Peringgit Melaka and Melaka Cheng; Negri Sembilan (Tesco Extra Seremban Jaya), Perak (Tesco Ipoh and Station 18); Penang (Tesco Penang and Bukit Mertajam) and Johor (Tesco Extra Tebrau City).

A collaborative study by Facebook and Bain & Company titled ‘Digital Consumers of Tomorrow, Here Today’ published in August 2020 noted that Malaysia’s percentage of digital consumers is at 83 percent, with 48 percent swapping to purchasing online in the past year.

Malaysia’s online grocery shopping also recorded the highest growth in online retail penetration in 2020 since 2018, propelled by the ongoing Covid-19 pandemic with consumers now going online for packaged groceries, fresh groceries and non-alcoholic drinks.

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foodpanda grows q-commerce with more than 2,500 7-Eleven stores across Singapore, Malaysia, Taiwan and the Philippines

By foodpanda,

SINGAPORE —  5 November 2020 — What’s more convenient than a convenience store? An online one, of course – delivering food, and essentials to customers’ doorsteps quickly, at the touch of a button. foodpanda, the leading delivery platform in Asia Pacific, marks a new milestone with the announcement of more than 2,500 7-Eleven stores on its app, making the leading convenient store available in Singapore, Taiwan, Malaysia and the Philippines. 

With this partnership, foodpanda brings hundreds of 7-Eleven items including hot food, ready-to-eat insta-meals, snacks and alcohol and even pre-paid mobile phone cards into customers’ hands within an average delivery time of 20 minutes. Deliveries can be made anytime, anywhere, 24/7 via foodpanda.

In the beta phase for integration into the foodpanda “shops” feature, the number of 7-Eleven orders on foodpanda shops grew 50% month-on-month over the past six months. 7-Eleven stores on foodpanda offer over 1,000 unique items on average across the four markets. 

The most convenient convenience store, powered by technology

As a pioneer in quick commerce, or q-commerce, foodpanda believes in using technology to better the lives of their customers. With 7-Eleven – a brand synonymous with convenience – on the foodpanda platform, consumers enjoy easy access to the choice and variety for their daily essentials. 

In the Philippines, the largest variety available from a 7-Eleven store via foodpanda is almost 1,600 unique items. In Taiwan, consumers have a preference for post-dinner orders from 8pm to midnight, especially for snacks. We see similar trends across the other markets in Asia as foodpanda continues to provide consumers with better varieties and access to on-demand convenience.

Industry watchers like IGD have predicted growth in online grocery retail with more brick-and-mortar retailers partnering with delivery and technology companies to grow their online footprint, even prior to the COVID-19 pandemic. This is in line with the rise of the ‘convenience economy’ over the past few years, as consumers get accustomed to food and grocery deliveries. COVID-19 has accelerated this evolution and process. IGD reported that online grocery penetration is expected to remain at elevated rates post-COVID-19 as consumers stay home more. The report also predicts that consumers will continue using online deliveries when social distancing measures are lifted to save time. 

As a leading platform for on-demand deliveries in the Asia Pacific region, foodpanda supports the entire delivery ecosystem to ensure that it satisfies consumers’ appetite for greater choice and convenience through its expansion plans. This partnership underscores foodpanda’s dual focus on growing its core food delivery business as well as its q-commerce offerings.

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