Since the outbreak of COVID-19 in Hong Kong, there has been high demand for food and grocery delivery services. In order to express our gratitude to the hardworking couriers who ensure that all customers’ orders are met, foodpanda has set up “Power Up Spots” at all 10 of our pandamart locations to offer drinks and snacks (including Vita Pure Distilled Water, BE-KIND Snack Bars and Pacific Saltine Soda Crackers) to the fleet, helping them to fuel their day. foodpanda will set up these spots more regularly in the future to give away little gifts to couriers as tokens of appreciation.
On the other hand, foodpanda also distributed special gift sets to the couriers for Mid-Autumn Festival, including mini custard mooncakes made by a local popular bakery Say Hey Bakery, as well as a portable fan and a collapsible umbrella. foodpanda hopes that these gifts could bring happiness to them during the festive holiday.
Given the continuing COVID-19 pandemic, foodpanda is planning to carry out another round of face masks and hand sanitizer distribution to couriers. We will continue to remind our couriers to follow our stringent guidelines when completing a delivery, such as wearing a face mask at all times, and sanitizing their hands and thermal bags regularly, so as to protect their health and safety as well as that of our customers.